Job Description

Are you a people builder and driver of results? We are actively hiring for a Sales Manager to lead our high performing team in our Glen Mills location.

Why Work for CarShop-Penske Automotive Group?

We offer a culture built on core values where we want only the best for our customers and our employees, are encouraged to apply. Paid vacations, 401k, and health benefits are part of our compensation package. CarShop, formerly CarSense, has been named to the prestigious 2024 Glassdoor Best Places To Work List and has also won a Top Workplace award from Philly.com and Pittsburgh Post-Gazette for the last eight consecutive years. CarShop is part of Penske Automotive Group, a Fortune 500 company. CarShop is an equal opportunity employer.

Automotive Sales Manager-Glen Mills, PA:

This person will assist the General Sales Manager in hands-on planning, training and managing of his/her Sales Department Team in alignment with company culture which sets CarShop apart from others in the industry. In this role the Sales Manager is a critical team member in the day to day maintenance and advancement of our company values and culture.

What will you do?

• Monitor on a daily basis and develop sales activities on the sales floor with emphasis on customer follow up before and after the sale, staffing the front sales desk and remaining vigilant for unattended customers on the sales lot and in the showroom. Implement established company procedures and policies for the sales department and suggest improvements.
• Assist the finance team by assuming the responsibility of finance manager in times of their absence
• Train/mentor sales consultants to increase their skills and abilities to serve customers and close the sale.
• Establish performance and development objectives for direct reports.
• Conduct a weekly "sales meeting" to recognize the successes of various sales consultants. Highlight a customer experience which models success and our culture and encourages the team. Encourage the sharing of new insights about how to handle challenging situations.

What skills do you bring?

• Previous experience in the automotive/retail industry in managing teams and developing talent
• BDC and Internet Management experience is preferred
• Finance knowledge- ability to read credit bureaus, submit finance applications, and print paperwork at time of delivery a plus.
• Personable servant leader who sets the example for his team.
• Quick learner who is thoughtful and decisive in an appropriate balance.
• Demonstrated ability of someone who exemplifies integrity. Does not cut corners. Remains consistent in terms of what one says and does in terms of behavior towards others. Maintains confidences.
• Planner, organized and action oriented; a "doer", achieving results despite lack of resources. Strives for excellence and self-improvement.
• Exhibits persuasiveness in change efforts, selling the vision.
• Actively and successfully trains, coaches and develops people for current assignments and promotional positions. A people builder!

Qualifications Competencies

• Exceptional customer service skills
• Ability to take on many rolls as they manage the day-to-day operations of the dealership
• Ability to easily build rapport with customer base and create a trusting work environment that is felt by the customers
• Sustains focus and clarity by prioritizing performance measures, collecting only information that will be new, selectively auditing performance, and encouraging individuals to self-assess and take their own initiative to continuously improve
• Fosters a cooperative team style; makes teambuilding a team challenge by focusing on the behaviors of a winning team
• Leads by example in all the above; maintains focus on brand building as the cornerstone of success; demonstrates integrity and trustworthiness, internally and externally; promotes self-reliance and continuous improvement
• Comfortable using internal and external IT systems where appropriate to convey and communicate information; Uses the most appropriate system to communicate different types of messages

Supervisory Responsibility
Yes
Work Environment/ Physical Demands
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Light Work- lifting no more than 50 pounds at a time and/or frequent lifting or carrying of objects weighing up to 35 pounds
This position requires standing and walking for prolonged periods of time and may involve sitting for prolonged periods of time on occasion
This position requires the ability to push, pull, stoop, kneel, reach, grasp
This position involves repetitive motion
Entails working in an outdoor environment during various weather conditions
This position requires the ability to talk and hear

Position Type/Expected Hours of Work
Variable hours with ability to work nights, weekends, and holidays as required.
Required Education and Experience
High school diploma or equivalent. B.A. or Associates Degree a plus. Two-three years' sales experience or equivalent combination of education and experience. Valid state driver's license. State salesperson license may also be required.
Preferred Education and Experience
B.A. or Associate's Degree. Two-three years sales experience within auto industry.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
State Salespersons License may be required.