Job Description

Banksia Grove, Where community runs strong and engines run stronger!

Do you speak fluent “car”? Can you tell parts apart without breaking into a sweat? We’re chasing an Auto Parts Interpreter who’s quick on the keyboard, sharp with part numbers, and loves helping customers get back on the road.

Based in Banksia Grove, where the community’s growing fast and the weekends are made for projects in the driveway, you’ll be the go-to legend matching the right parts to the right rides.

If you’ve got the knowledge, the energy, and a bit of banter to go with it, we want you on our team. 🚀

Employee benefits include:

• Attractive discounts across all GPC AP businesses’

• Employee reward & recognition programs

• Work-life balance (No late-night trading)

• Ongoing training and career development

• A safe and inclusive team environment

• Employee Assistance Program

• Parental leave top-up allowance

• Paid volunteer leave

About the role:

Repco Automotive Parts Interpreters are experts who:

• Provide technical support to trade & retail customers, using their expert automotive parts/mechanical knowledge

• Build effective customer relationships

• Use up-to-date product information & knowledge to problem-solve, and maximise sales

• Are committed to providing genuine service, creating lasting impressions and moments that matter for customers

• Enjoy working in a busy phone-based customer service role

• Are safety aware, constantly striving to provide the safest work environment for themselves, teammates & customers

About you:

• Have a safety mindset & always strive to provide the safest work environment

• Demonstrate automotive parts or mechanical experience

• Be a passionate customer service expert with some sales experience

• Be comfortable sharing knowledge; ability to communicate in a technical and non-technical manner

• Be a natural problem solver who is solutions focused

• Experienced using computers / computer programs

• Be a proactive and driven team player, who can also work independently

• Have a flexible availability and hold a valid driver’s licence (manual preferred)

• Be available to work agreed schedule, but also have flexibility to work other days if requested

Note, this role will require lifting, bending, climbing & safe driving.

Assist our DIY & trade customers with technical product support and impart your knowledge. Lead trade sales; build the credibility of the store.

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia & New Zealand. Our brand stands for quality, expertise, and knowledge & our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.