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Job Title:AutomotiveOperations Coordinator
Location: Charlotte, NC
Reports To: Alex Najmabadi
Company:Dent Wizard

Expected compensation $25.00-$28.00/Hour

TheOperationsCoordinatoris responsible foroverseeing the workflow of vehicle reconditioning operations, ensuring all vehicles—new and used—are completed within expected delivery timelines. This role requires strong organizational skills, attention to detail, and the ability to work outdoors while managing tasks using Smart Sheets. The coordinator serves as a key point of contact between Dent Wizard, dealership staff, and customers.

Key Responsibilities:

• Log and track all vehicle reconditioning work in priority order using Smart Sheets.

• Coordinate repair activities with service drive staff to ensure timely execution.

• Order necessary parts and ensure availability for scheduled work.

• Conduct final inspections to ensure quality standards are met.

• Manage billing and invoicing between Dent Wizard and the dealership.

• Interact professionally with dealership customers as needed.

• Maintain a safe and organized working environment.

• Ensure tools are in good workingcondition

• Adhere to company procedures and policies at all times

• Communicate feedback, issues, and solutions to management.

• Promote a positive and respectful work culture through collaboration and professionalism.

Qualifications:

• Strong communicationand interpersonal skills

• Excellent organizational and time management abilities.

• High attention to detail and commitment to quality.

• Proficiencywith digital cameras and Microsoft Excel, Word, and Outlook.

• Valid driver’s license with a clean driving record.

Physical Requirements:

• Regularly required to stand and walk throughout the lot.

• Frequently required to stoop, kneel, crouch, bend, squat, and climb.

• Ability tolift upto 45 pounds (e.g., hand tools).

• Manual dexterity and ability to perform repetitive tasks.

• Comfortable working in moderate noise levels and outdoor conditions.

The coordinator ensures all vehicles are completed within the expected deliverytimesand new and used vehicle reconditioning work isidentifiedand routed as quickly as possible. Keeps track of all work using Smart sheets.

Essential Duties and Responsibilities

•  Responsible for logging and tracking allworkflowin priority order for use by all shop employees andcommunicateany issues to the dealer.

•  Coordination of repair activities with servicedrivestaff.

•  Order parts asrequired

•  Ensure final inspection meetsdesiredstandard.

•  Manage all billing and invoicing between Dent Wizard and the dealer.

•  Interact with dealer’s customers asrequired

•  Provide andmaintainsafeworking environment.

•  Maintain any tools in good workingcondition

•  Follow company procedures and policies at all times

•  Communicate to supervisor/managementrelevant feedbackregardingspecific issues or solutions to problems, etc.

•  Exhibit, promote and foster a positive attitude through cooperation with other employees, and a willingness to openly discuss issues with supervisor/management and respectful attitude toward the company.

 Basic Qualifications

•  Strong communicationand interaction skillsrequired

•  Excellent organizational skillsrequired

•  Good eye for detail andhigh qualitystandards.

•  Capable of working a digital camera and literate in Excel, Word and Outlook.

•  A professional appearanceat all times

•  Valid Driver's License and good driving record required.

 Physical Requirements

•  Regularly required to stand and walk.

•  Frequently required to stoop, kneel, crouch, bend, squat and climb.

•  Ability tolift upto 45 pounds (light hand tools, etc.).

•  Manual dexterity, repetitive motion tasks.

•  Moderate noise level.