All American Auto Mall in Old Bridge

Automotive Dispatcher

All American Auto Mall in Old Bridge  •  $25/hr  •  Old Bridge, NJ (Onsite)  •  4 months ago
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Job Description

All American Subaru in Old Bridge is looking for an Automotive Dispatcher to join our family owned and operated high volume dealership. We are looking for a highly motivated, career driven individual to join us. This position requires a high-level of customer and employee interaction, so the ideal candidate must possess the ability to provide a strong level of customer service.

This position has the compensation of $25 hourly, plus commission.


Responsibilities:

  • Implements and maintains an effective dispatch system while managing XX techs and XXX active tickets at a time
  • Work with our Service Manager to control the flow of work through the shop to ensure repairs get completed in a timely manner
  • Oversee the shop operations, including scheduling service appointments, coordinating technicians, and optimizing routes for efficiency
  • Collaborate with the operations team to prioritize service requests, allocate resources effectively, and maintain service standards
  • Ensures that technicians follow warranty material disposition procedures
  • Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly
  • Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer
  • Maintains high customer satisfaction ratings

Benefits:

  • Medical & dental benefits
  • Paid holidays
  • Paid vacation
  • Sick time
  • 401(k)
  • Employee pricing & discount benefits
  • No Sundays
  • A professional & respectful work environment

Requirements

  • Must have valid license
  • Must have a clean Motor Vehicle Record
  • Ability to pass background check required
All American Auto Mall in Old Bridge

About All American Auto Mall in Old Bridge

The All American Auto Mall in Old Bridge is one of the largest and most successful in the Northeast. We are comprised of Ford, Subaru, Isuzu, Jerr-Dan Tow Trucks and Blue Advantage Certified Used Cars. Proudly part of the All American Auto Group.

We the #1 Ford Dealership in NJ, which also ranks #2 in the East Region and in the Top 50 in the country. Our Commercial Truck Center (Ford, Isuzu & Jerr-Dan) is one of the largest in the Northeast with over 400 Commercial Work Trucks and Vans in stock and ready to sell. All American Ford in Old Bridge is one of the most awarded Ford dealerships in the country; Ford Presidents Award Recipient for Excellence in Customer Service & Sales, Ford Credit Partners in Quality Award Recipient for Volume and Excellence in Customer Financing, Top 50 Volume Ford Dealer, Top 100 Volume Ford Credit Financing and Top 25 Volume Ford Commercial Dealer.

Our Subaru dealership is growing faster than ever before with a large inventory and the best staff we've ever had. We've now won the prestigious Subaru Love Promise Customer & Community Commitment Award for 3 years running. It is the highest honor from Subaru.

In early 2018, we purchased Nussbaum Wreckers & Carriers of Hasbrouck Heights, which was a Jerr-Dan Tow Truck distributor. The location was closed down and All American Jerr-Dan in Old Bridge was born. We already have one of the largest inventories of Jerr-Dan Tow Trucks in the region and are out to be the #1 Jerr-Dan distributor in the country.

In late 2017, we were chosen by Motor Trend to open up a Certified Used Car Center backed by their prestigious name - one of only 40 in the country. Motor Trend doesn't just give their certification to any dealership to sell. The Motor Trend Certification program is like none other in the industry and provides benefits on all our used vehicles such as a 6 year/7,500 mile limited warranty, EasyCare KeyCare, a 72 hour exchange policy and the Motor Trend Best Value Guarantee.

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Old Bridge, New Jersey
Year Founded
2008
Website
allamericanfordinoldbridge.com
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