1-800-FLOWERS.COM, INC.

Automation Technician II

1-800-FLOWERS.COM, INC.  •  Ohio (Onsite)  •  4 days ago
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Job Description

The Automation Maintenance Technician II independently performs preventive, predictive, and corrective maintenance on automated material handling equipment, conveyor systems, sortation equipment, electrical systems, PLC-controlled equipment, and associated facility support systems. This position serves as an experienced maintenance technician responsible for troubleshooting equipment failures, minimizing downtime, supporting operational performance, and improving equipment reliability. The Technician II provides technical guidance to less experienced technicians and supports equipment installations, upgrades, and continuous improvement initiatives.

Essential Duties & Responsibilities

Includes all Automation Maintenance Technician I responsibilities, plus:

Equipment Maintenance & Troubleshooting

  • Independently troubleshoot and repair mechanical, electrical, pneumatic, hydraulic, and conveyor system failures.
  • Diagnose issues involving motors, gearboxes, sensors, photo-eyes, scanners, VFDs, motor controls, relays, and associated automated equipment.
  • Troubleshoot electrical systems up to 480V, including motor control circuits, contactors, relays, transformers, and control panels.
  • Read and interpret electrical schematics, wiring diagrams, blueprints, ladder logic, and equipment manuals.
  • Troubleshoot Honeywell, Allen-Bradley, or similar PLC-controlled systems.
  • Analyze equipment alarms and fault codes to restore equipment to operational status.
  • Perform preventive, predictive, and corrective maintenance to maximize equipment performance and reliability.
  • Utilize standard diagnostic and testing equipment including multimeters and electrical testing devices.
  • Assist with troubleshooting and maintenance of facility support equipment as assigned.

Reliability & Continuous Improvement

  • Participate in root cause analysis of recurring equipment failures.
  • Recommend maintenance and equipment improvements that increase system reliability and reduce downtime.
  • Support continuous improvement initiatives focused on safety, equipment performance, and operational efficiency.
  • Assist with equipment installations, upgrades, and modification projects.

Documentation & Team Support

  • Complete work orders and maintenance documentation within the CMMS system.
  • Maintain parts inventory and spare parts documentation.
  • Provide technical guidance to less experienced Technicians.
  • Provide technical support to Operations, Facilities, Engineering, and Safety teams as needed.

Safety & Compliance

  • Follow all company safety policies, including Lockout/Tagout (LOTO) procedures.
  • Maintain compliance with company safety standards and regulatory requirements.
  • Identify and report unsafe conditions and assist with corrective actions.

Qualifications

Minimum Qualifications

  • High School Diploma or GED required.
  • Technical degree, certificate, apprenticeship, military technical training, or equivalent experience preferred.
  • 3-5 years of industrial maintenance experience in manufacturing, distribution, logistics, or material handling environments.
  • Experience with automated conveyor and sortation systems.
  • Strong mechanical and electrical troubleshooting skills.
  • Experience working with 480V three-phase electrical systems.
  • Ability to read and interpret electrical schematics and blueprints.
  • Experience troubleshooting PLC-controlled equipment.
  • Experience with VFDs, sensors, relays, motor controls, and industrial electrical systems.
  • Experience using CMMS systems and maintenance documentation.
  • Ability to work independently with limited supervision.

Preferred Qualifications

  • Experience with Honeywell Intelligrated, Dematic, Vanderlande, or similar automated material handling systems.
  • Allen-Bradley PLC experience.
  • Basic industrial networking knowledge.
  • Welding and fabrication experience.
  • Hydraulic and pneumatic system troubleshooting experience.
  • Experience with predictive maintenance technologies.
  • OSHA 10, OSHA 30, NFPA 70E, or related certifications.

Physical Requirements

  • Lift up to 50 pounds occasionally and 30 pounds regularly.
  • Stand, walk, bend, kneel, crawl, climb, and work on elevated platforms for extended periods.
  • Work at heights exceeding 30 feet using appropriate fall protection.
  • Work in warehouse, cooler, and freezer environments ranging from approximately -10°F to 40°F as operational needs require.
  • Safely operate forklifts, aerial lifts, scissor lifts, and other maintenance equipment following required training.
  • Ability to distinguish colors associated with electrical wiring and controls.
  • Willingness to work overtime, weekends, holidays, and emergency call-ins as business needs require.
1-800-FLOWERS.COM, INC.

About 1-800-FLOWERS.COM, INC.

1-800-FLOWERS.COM, Inc. is a leading provider of gifts designed to help inspire customers to give more, connect more, and build more and better relationships. The Company’s e-commerce business platform features an all-star family of brands, including: 1-800-Flowers.com®, 1-800-Baskets.com®, Cheryl’s Cookies®, Harry & David®, PersonalizationMall.com®, Shari’s Berries®, FruitBouquets.com®, Things Remembered®, Moose Munch®, The Popcorn Factory®, Wolferman’s Bakery®, Vital Choice® and Simply Chocolate®. Through the Celebrations Passport® loyalty program, which provides members with free standard shipping and no service charge across our portfolio of brands, 1-800-FLOWERS.COM, Inc. strives to deepen relationships with customers. The Company also operates BloomNet®, an international floral and gift industry service provider offering a broad-range of products and services designed to help members grow their businesses profitably; Napco℠, a resource for floral gifts and seasonal décor; DesignPac Gifts, LLC, a manufacturer of gift baskets and towers; and Alice’s Table®, a lifestyle business offering fully digital livestreaming and on demand floral, culinary and other experiences to guests across the country. 1-800-FLOWERS.COM, Inc. was recognized among the top 5 on the National Retail Federation’s 2021 Hot 25 Retailers list, which ranks the nation’s fastest-growing retail companies, and was named to the Fortune 1000 list in 2022.  

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Jericho, New York
Year Founded
1976
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