Ovations Technologies (Pty) Ltd

Automation Support Specialist (OVA5633)

Ovations Technologies (Pty) Ltd  •  Johannesburg, ZA (Onsite)  •  8 days ago
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Job Description

This is a 6 - month contract

Role: Automation Support Specialist

Purpose:

To contribute to business success by delivering both proactive and reactive, end-to-end (cradle-to-grave) support for automation solutions. The role ensures the sustained operation and performance of automation initiatives in alignment with the agreed business case and the broader enterprise automation strategy.

Key Responsibilities:

  • Provide ongoing support and maintenance of deployed automation solutions to ensure stability and business continuity.
  • Monitor automation processes, identify issues, and implement corrective measures to minimize downtime.
  • Engage with business stakeholders to ensure solutions continue to meet business requirements and deliver expected value.
  • Drive proactive improvements and optimizations to enhance efficiency and performance.
  • Ensure adherence to the enterprise automation strategy, standards, and governance frameworks.
  • Collaborate with development and project teams to ensure smooth handover of solutions into production and sustainable long-term operations.

Skills & Experience:

  • Proven experience in automation solution support and maintenance.
  • Strong problem-solving and analytical skills.
  • Experience with automation platforms (e.g., UiPath, Automation Anywhere, or similar).
  • Ability to engage with stakeholders at different levels of the business.
  • Knowledge of enterprise IT environments and support processes.
Ovations Technologies (Pty) Ltd

About Ovations Technologies (Pty) Ltd

Enabling the Digital Enterprise

South African business leadership has always been early adopters and significantly used information technology to improve productivity, efficiency, reach new markets and optimize supply chains. What is significant in recent years is that customer expectations have changed radically from the past. The challenge facing all South African and global organisations for that matter is:

• How can they best respond to this paradigm shift?

• How can they take advantage of the opportunity to innovate and grow through technology adoption? And,

• How can they do all this as cost effectively as possible?

This in Ovations’ opinion is the highly strategic journey of Digital Enablement including the critical intersection with Cloud Adoption as the strategic enabler. We, at Ovations, believe that digital enablement incorporates the change associated with the application of modern technology in all aspects of business and society, whereby Cloud Adoption is the way in which all business will implement and accelerate digital enablement.

Ovations has core domain expertise in process automation, content services, data & analytics and financial crime and risk prevention solutions. As Ovations, we provide guidance to our clients through an entire lifecycle of the cloud adoption process including initiatives to mitigate strategic workloads to the cloud deployment models encompassing IaaS, PaaS, FaaS and SaaS. We provide the following summary core cloud adoption services in this regard:

• Enterprise architecture and cloud adoption

• Cloud adoption architecture design

• Cloud people structures, roles and change management

• Cloud governance models and business cases

• Cloud adoption platform and public cloud selection

• Cloud data security and privacy

• Cloud migration strategies

• Cloud operational SLA and platform management

• DevSecOps design and implementations

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Johannesburg, ZA
Year Founded
1998
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