Job Description

Why work with Assurant?

Everyone at Assurant, no matter their role, their skills, or where they’re located around the world, is united by our uncompromising values and culture. You’ll bring innovative thought, and a passion for exceptional customer & client partnering to everything you do.

With more than 100 years’ industry expertise, we are trusted by over 300 million consumers worldwide. We support global businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.

Some of the benefits you'll get working at Assurant include:

• International and Local mentoring programs
• Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
• Discounted Employee Share Purchase Program
• Diversity panels and employee resource groups
• 10 weeks company paid parental leave
• Development programs and support for higher education
• Novated vehicle leasing
• Volunteering leave to give back to the communities we serve

What's the role about?

The Automation Process Engineer is the onsite lead for planning, deploying, and integrating new automation within Assurant’s Australia Supply Chain operations, based in Auburn NSW. This role owns the end-to-end implementation lifecycle for new automation machinery and mechatronic solutions, while ensuring new and existing automated systems are optimized for maximum uptime, throughput, safety, and reliability. This role will include:

Automation Deployment & Commissioning (40%)

• Lead end‑to‑end deployment of automation equipment: installation, commissioning, testing, and handover
• Manage project plans, schedules, risks, and change control to ensure safe, on‑time go‑live
• Own FAT/SAT, ramp‑up plans, and performance validation against throughput and quality targets
• Coordinate vendors, Facilities, IT, and EHS to ensure full site readiness and integration

System Ownership, Reliability & Operational Support (25%)

• Act as SME and Tier 2/3 escalation point for automated machinery, robotics, vision, and control systems
• Monitor performance (throughput, downtime, OEE) and lead root cause analysis for repeat issues
• Develop preventive maintenance strategies and spare parts plans to reduce downtime
• Partner with operations to optimise equipment availability and safe operation

Automation Strategy & Business Case Development (20%)

• Identify and prioritise automation opportunities across warehouse and supply chain operations
• Define requirements, process flows, and system integrations aligned to site constraints
• Build business cases (CAPEX/OPEX, ROI, timelines) and present recommendations for approval
• Collaborate with global automation and supply chain solutions teams to align with future roadmap

Continuous Improvement & Optimisation (10%)

• Analyse workflows and data to identify bottlenecks and improve capacity and quality
• Apply structured CI methodologies (Lean / Six Sigma highly regarded)
• Evaluate new Industry 4.0 and warehouse automation technologies and lead pilots where relevant

Training, Safety & Compliance (5%)

• Develop SOPs, work instructions, maintenance plans, and training materials
• Train and coach operators and maintenance teams for safe, independent operation
• Ensure all automation complies with WHS, safety, and internal compliance standards
• Collaborate closely with the US automation team on best practices and new technologies

Does this sound like you?

• Bachelor’s degree in Mechatronics Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related discipline.
• Proven experience in process engineering and/or automation within a supply chain, logistics, manufacturing, or operational environment.
• Experience with Lean, Six Sigma, or Kaizen methodologies for process improvement will be highly regarded
• Demonstrated track record delivering equipment rollout projects from concept to go-live, including vendor coordination and timeline management.
• Hands-on technical expertise troubleshooting and maintaining automated machinery (e.g., conveyors, sortation, robotics, vision systems) and control systems (PLC, sensors, industrial networks).
• Strong analytical problem-solving skills with experience performing root cause analysis and implementing sustainable corrective actions.
• Ability to communicate complex engineering concepts to technical and non-technical stakeholders; confident partnering with operations teams.
• Working knowledge of Australian WHS requirements in industrial/warehouse environments and safe systems of work.

Passionate about automation and ready to take ownership of high‑impact projects from day one? Apply now.

Submit your resume and cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website at https://www.assurant.com/