We're CX fanatics, with technology at the core of everything we do. The world's most-loved brands rely on us to deliver seamless, tech-driven experiences. Now, we're looking for a Mid-Level Automation Engineer (RPA) to help us build innovative automation solutions that transform the way we work. Sounds interesting? Apply now!
Be part of a collaborative team driving the future of intelligent automation across our global business. In this role, you'll design, develop and optimise automation solutions using the latest RPA technologies, while helping shape our journey into AI-powered automation. If you're passionate about solving complex problems and making a real business impact, we'd love to hear from you.
Design, develop and deploy scalable RPA solutions using UiPath and Microsoft Power Automate
Analyse business processes and identify new opportunities for automation
Build integrations and automation components using C#, Python and TypeScript
Monitor, maintain and continuously improve existing automation solutions
Contribute to our migration from on-premise infrastructure to Google Cloud Platform (GCP)
Explore and prototype agentic AI and Large Language Model (LLM) solutions to enhance automation capabilities
Work closely with business stakeholders to deliver automation projects aligned to strategic objectives
Mentor junior engineers and share technical knowledge across the team
Produce clear technical documentation to support long-term scalability and operational excellence
International and inclusive environment that makes you feel supported, encouraged and welcome from day one
Opportunity to work with cutting-edge automation technologies including RPA, cloud platforms and AI
Continuous development through our internal learning platforms and external training
Hybrid working environment
Opportunity to influence the future direction of automation across a global organisation
Corporate benefits and discounts
To be successful in this role, the following is needed:
Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent practical experience
Around 2–5 years' experience delivering RPA solutions in production environments
Hands-on experience with UiPath and Microsoft Power Automate
Strong development skills in at least two of the following: C#, Python or TypeScript
Knowledge of APIs, web technologies and general IT infrastructure
Experience of cloud technologies, ideally Google Cloud Platform, or a willingness to develop your cloud expertise
Interest in AI-driven automation and emerging technologies such as agentic AI and LLMs
Experience using Git or similar version control tools
Strong analytical and problem-solving skills
Excellent communication skills with the ability to work effectively across technical and business teams
Fluency in English, both written and spoken
Please include a full CV, in English, with your application.
Closing date for applications is Sunday 9th August 2026
At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.
Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services.
Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.
