Job Classification

Automation Design Practitioner - 143002

Closing date: 26 June 2026

Job Family

Information Technology

Career Stream

IT Application Development

Job Purpose

The Senior Automation Design Practitioner is responsible for designing, developing, and maintaining advanced automation solutions that drive operational efficiency and innovation. The practitioner will champion the adoption of automation and low-code platforms across the organization, ensuring alignment with governance standards and best practices set by the Center of Excellence (CoE).

Job Responsibilities

• Application of business process evaluation and mapping techniques to describe current business processes and identify the feasibility of optimising business results through automation
• Develop, Support & Maintenance Automation Solutions
• Involvement in POT/POC, evaluation of new technologies and functionalities
• Drive adoption of Technologies
• Ensure CoE governance and Standards are applied and maintained
• Determine the current productivity using existing business processes
• Apply evaluation and estimation techniques to estimate and project the possible productivity improvements using automated processes
• Calculate the cost benefits of automation
• Document required business case information, including potential risk and risk reduction
• Application of process re-engineering techniques to optimise business processes.
• Evaluate business process performance
• Develop business process improvements
• Test and verify improvements
• Develop implementation processes
• The application of specific process constructor techniques to describe the ideal and feasible automated process indicating the expected productivity improvements
• Define the automated process
• Develop a solution design
• Improve design to mitigate/eliminate risks
• Interpret the solution design and define process and object design instructions
• Use development techniques and programming language to build the required objects
• Conduct peer coding reviews
• Facilitate user acceptance testing

Core Technical Skills

Camunda (Expert)

• Advanced proficiency in Camunda: workflow design, development, orchestration, and operations

Power Platform (Expert)

• Power Apps: building canvas and model-driven apps
• Power Automate: building medium to complex flows
• Power BI: data modeling, DAX, and dashboard creation
• Copilot Agents: chatbot development and integration
• Dataverse and connectors: understanding of data architecture and integration

Robotic Process Automation (Proficient)

• Advanced proficiency in Blue Prism: process design, object development, control room operations
• Familiarity with UiPath or Automation Anywhere is a plus

Agentic AI & Intelligent Automation (Proficient)

• Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration
• Experience with Azure OpenAI or custom GPT-based agents
• Knowledge of prompt engineering, orchestration frameworks, and AI governance

Integration & Development (Proficient)

• REST APIs, webhooks, and custom connectors
• Scripting: Python, JavaScript, or C# for extending automation capabilities
• Familiarity with Azure services (Logic Apps, Function Apps, Cognitive Services)

Essential Qualifications - NQF Level

Preferred Qualification

NQF Level 7 Qualification in Business Analysis

Preferred Certifications

Camunda, Power Platform, Azure, Blue Prism etc

Minimum Experience Level

3 - 6 years

5 years practical experience in business process analysis; 2 years practical experience in analysing processes to identify automation opportunities; Competent software developer with experience on different languages (Java, C#, C++, SQL) ; Experience testing product functionality; Experience with performance and/or security testing; Ability to Design Solutions

Technical / Professional Knowledge

Behavioural Competencies