At The Warehouse Group, we’re passionate about building retail brands our customers will love! We live that mission by what and how we bring our products to market, impactful customer experiences and right through to how we connect and engage with our Kiwi customers.
We’re on the hunt for an Automation & CLM Specialist to join our Omni Experience team! If you love getting curious about what makes a campaign tick and enjoy building campaigns that get customers clicking through and seeing the results, read on!
You’ll support the delivery of our customer lifecycle marketing programme. In a nutshell, help create and execute those smart, meaningful and relevant customer communications and campaigns - acquire, engage, retain and grow our customer base using smart automations, segmented promotional campaigns and loyalty comms channels (email, push/app notifications and beyond!).
In this role, you’ll:
Retail is fast-paced and varied– the work will be interesting and impactful! Centre to it all will be your customer lens, curiosity and attention to detail to keep things humming and executed, on time and on brand (or in our case, brands!). You’ll work with a passionate, supportive team and build on your hands-on experience from day 1!
On our wishlist:
Come work with us!
We offer a range of benefits that work for you and your career which include:
Ready for the next challenge in your career? This role could be it! Apply today.
The Warehouse Group (TWG) is a New Zealand success story, founded by Sir Stephen Tindall and evolved from a single The Warehouse store to become one of the largest retailing groups in New Zealand with $3 billion in sales. TWG consists of three core retail brands: The Warehouse, Warehouse Stationery, and Noel Leeming. We have over 180 retail stores, online stores as well as distribution centres throughout New Zealand. We also have two overseas sourcing offices located in China and India. We are a people-centred business with more than 10,000 team employees across our locations.
TWG is known for being Here for Good - it’s who we are and what keeps us focused to succeed. It represents our commitment to better living for all New Zealanders, through sustainable retail products and practices and the mission of contributing to the long-lasting health of our planet.
Over the years, we’ve raised over 50 million dollars for New Zealand communities and have contributed to countless community-focussed initiatives. We were the first company in New Zealand to add a Shielded Site link to the Women's Refuge website to help protect those experiencing family violence, and were a key supporter of the Government’s Family Violence Victims’ Protection Bill. We were New Zealand’s first large company and the third major retailer in the world to go carbon neutral.
While we are 40+ years old as a business, in many ways we feel we’re just getting started.
