Job Description

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you’ll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we’ll give you the training and support you need to achieve whatever you put your mind to.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

Do you have a passion for efficiency, an eye for detail and want to join the rapidly expanding Automation team? Then we need to hear from you!

We are seeking an inquisitive Automation Business Analyst who will work across BDO business streams to identify and document processes suitable for automation. We have an ambition to help the business create capacity through taking away repetitive, manual activity so that they can concentrate on higher value work. At BDO, we recognise that through the adoption of automation technology we can help grow our client base, increase the quality of our business processes, and help reduce operational risk.

You will be part of an expanding team who are using and exploring RPA, BPM, NLP, ML, OCR, and AI technologies to deliver Automated solutions for our business streams. Through this role, you will play a vital part in helping to realise the automation vision at a large global accountancy & professional services firm.

As an Automation Business Analyst, you will be responsible for identifying and documenting processes which we can turn into high quality automated solutions that support our business streams. Through this role, you will have opportunities to work with senior stakeholders across BDO and have the chance to have a significant impact on the efficiency of operations at BDO to help advance your career.

In this busy and rewarding role you’ll also:

• Be an evangelist for automation and to help communicate the benefits of automation across the business
• Work closely with our Automation Architects, Developers, Support Engineers, and business SMEs to help to identify high quality automation opportunities and to provide support to them throughout the SDLC.
• Aid the business in producing a business case to support an automated solution.
• Work closely with the Automation Development team to ensure that processes are developed to the highest possible quality level.
• Drive process assessments for robotics process automation opportunities, including preparing documentation of solutions and coding
• Be an active member of our Automation Centre of Excellence and to help identify ways to both continuously improve our methods of operation and enhance the quality of our deliveries.

You’ll be someone with:

• Demonstrable experience as a Business Analyst delivering IT solutions
• Proven ability to independently overcome obstacles and resolve complex problems
• The ability to identify and remove waste from processes prior to automation
• Proven Customer Service experience and good communication skills, including the ability to present technical details to non - technical stakeholders
• Proven experience in creating and refining User Stories and Acceptance Criteria to support effective solution delivery in an Agile environment
• Mapping and documenting processes in accordance with Business Process Model and Notation (BPMN) standards
• Experience in various techniques to elicit business requirements

It will also be very useful if you have some or all the following skills and experience:

• Proven experience of delivering complex automation projects
• Knowledge of automation & AI technology such as UiPath, Power Platform, Logic Apps, Templafy or similar
• Understanding of Agentic AI and how it can be used in automation scenarios
• Experience creating process definition documents

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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