As an experienced Automation & Workflow Architect, you’ll require deep expertise in systems thinking and process mapping. Moving a level above early-career execution, the successful candidate will look beyond isolated tasks to architect solutions across workflows using Gemini and API integrations. The industry expectation is that you will bring a native understanding of prompt engineering for automation.
This role suits someone who combines strong technical capability with a proactive, problem-solving mindset and enjoys turning ideas into practical solutions. You’ll work closely with operational teams and stakeholders to map out system logic, identifying core commonalities across the account to structure our strategic workflow priorities. Additionally, you will be expected to utilise data tools to quantitatively track, measure, and present the clear ROI results of your solutions to leadership.
This is a fast-paced, impact-driven role where innovation, ownership and continuous improvement are key.
Workflow Architecture & AI Integration
You’ll thrive in this role if you:
✔ Enjoy solving problems and improving how things work
✔ Have strong technical, data architecture and analytical capability
✔ Are a natural systems thinker who looks at end-to-end organisational logic rather than individual isolated tasks.
✔ Have a mindset that thinks quantitively, to prove the commercial and operational ROI of your work.
✔ Are confident working across both technical teams and business leadership
✔ Communicate clearly and work effectively with stakeholders
✔ Take ownership and approach projects proactively with a strategic mindset
✔ Are curious, adaptable and motivated by continuous improvement
We hire for attitude as much as experience. A growth mindset and strong sense of accountability go a long way.
While not essential, the following would be advantageous:
We value transferable skills and diverse experience, so if your background doesn’t align perfectly but you can demonstrate strong capability and a proactive mindset, we still encourage you to apply.
UK-Based (Flexible Working Set-up): This role is open to candidates across the UK. The exact arrangement can be tailored to the successful applicant, with options including an Edinburgh-based hybrid model (split between home and our Edinburgh office) or a fully remote setup.
Job Type: Full-time, Permanent
Hours: 37.5 hours per week, Monday–Friday, 09:00–17:30
We’re ambitious about where we’re going and we’re looking for people who want to grow with us.
Our recruitment process typically includes:
Please ensure your cover letter clearly demonstrates how your experience aligns with both the role.
If you’re looking for a role where you can combine technical expertise with innovation and problem-solving to create meaningful operational impact, we’d love to hear from you.
Please note: we receive a high volume of applications so sometimes it can take us a little longer to get in touch. We welcome enquiries to our recruitment@smart-pa.com inbox.
We deliver value by taking care of admin and non-core tasks, enabling the productivity of our clients’ stakeholders. Get in touch: info@smart-pa.com
SmartPA ultimately:
🗹 Increase efficiency
🗹 Drive productivity
🗹 Maximise profits
Traditional business models and working practices have changed in recent years. Driven by pressures of the global economy, cost, efficiency goals, and personal work/life balance incentives.
Consumer habits have also evolved, and businesses need to serve their customers when, where, and how they want. Hire a Virtual Assistant and never miss out on that important customer again.
As an agile outsourcing service provider over a decade of experience, SmartPA integrates seamlessly into our clients’ processes, systems, and culture. We become an extension of their team helping to drive efficiencies and generate competitive advantage.
Our mission is to deliver sustained improvement – every step of the way.
We train and mentor our resource pool so we can be relied on to make a continuous positive impact on business operations. With the widest range of administrative skills backed up by a global support community, together we are unstoppable.
➤ Smart Service
Customer experience is at the core of what we do. This means we take pride in ensuring that our service packages are tailored to the specific needs of our clients.
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➤ Corporate
We’ve learned and perfected how best to provide agile, flexible, and scalable virtual support for clients of all sizes across the globe. Drawing on a virtually limitless global pool of talent, enabling us to support your business 24/7x365 worldwide.
