JBA International

Automation Analyst I

JBA International  •  Napa, CA (Onsite)  •  4 months ago
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Job Description

Essential Functions Automation Analysis and Development • Lead all phases of system design, development, testing and support. • Provide status updates, work plans, written documentation, and training. • Develop and maintain quality assurance standards to ensure daily, weekly, and month-end functions are completed in an accurate and timely manner. • Streamline all automation processes by eliminating unnecessary tasks. • Development of robust business infrastructure workflows to minimize time required for execution of business task. • Test, analyze, and implement current software vendor upgrades. • Prioritize technical issues and communicate resolution times as needed. • Maintain the imaging system of organizational documents. • Maintain Redwood Group uptime standards when working on project conversions and cutovers. • Manage 3rd party support (consultants and vendors) in which it regards to implementing and enhancing business systems. • Develop and maintain quality assurance standards to endure daily, weekly, and month-end functions are completed in an accurate and timely manner.
Computer Operations • Create, develop, and integrate new processes and instructions for installed Robotic Process Automation (RPA). • Identify opportunities for enterprise workflow automation and process improvements. • Maintain service log of information on all workflow errors. • Ensure scheduled workflow jobs are processing timely and accurately. • Develop and maintain current department instruction and check-off sheets to ensure daily and monthly functions are completed timely and accurately. • Post business reports in a timely and accurate manner.
Technology Support • Respond to high priority phone and e-mail requests for document assistance. • Supply technical support for issues relating to enterprise workflow and RPA systems. • Provide exceptional service to all Members, volunteers, team members, and service providers. • Uphold established department service standards. • Contact vendors to schedule support and maintenance work on systems software. • Review all creations, deletions, and modifications of existing and new users daily for automation systems. • Setup and maintain user security for workflow and RPA platforms. • Ensure proper encryption of all data being sent from and received by Redwood Group staff to outside vendors.
Other Functions • Maintain technical proficiencies to support current and planned hardware and software computing needs.
JBA International

About JBA International

JBA is over 35 year old company leading the way for the future of work, GenAI and digital transformation. Started by two Software Engineers, we have serviced many industries with consulting, workforce, and innovation projects-- Insurance, Banking, Legal, Defense, Entertainment, Tele-Comm and more.

We look at every opportunity as a project whether facilitating connections between talent and companies or working with business owners and executives in how to build automation, improve operations, and build out successful teams.

We hope you can use our page as a resource for current opportunities we have, as well as reaching out with your thoughts on the industry.

Industry
Consulting & Advisory
Company Size
51-200 employees
Headquarters
Pasadena, CA
Year Founded
1988
Website
jba.com
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