Job Description

Shape the Future of AI in KONE Business Services

Are you passionate about Artificial Intelligence, automation, and digital transformation? Do you want to gain real-world experience applying AI technologies to business challenges?

KONE Business Services (KBS) is looking for an Automation & AI Solutions Intern to help drive AI and automation initiatives across our global business operations. This is a unique opportunity to work on practical AI use cases and develop automation solutions.

Key Responsibilities

• Identify and evaluate opportunities for AI and automation across business processes
• Support development and testing of AI-powered solutions and proof of concepts
• Create and optimize prompts for Microsoft Copilot
• Build workflows and automations using Microsoft Power Platform (Power Automate)
• Analyze business requirements and translate them into AI and automation use cases
• Collaborate with process owners and analytics teams
• Support AI adoption through training materials, user guides, and demonstrations
• Research emerging AI technologies and recommend new opportunities for implementation

Required Qualifications & Experience

We are looking for a university student (preferably inInformation Technology/Computer Science/Artificial Intelligence/Data Science/Business Informatics/Software Engineering or a related field).

Essentials

• Strong interest in AI, automation, and digital technologies
• Analytical and problem-solving mindset
• Good communication and stakeholder management skills
• Fluent English Language

Preferred

• Experience with Generative AI tools (e.g., Microsoft Copilot, Chat GPT, Claude, Gemini)
• Knowledge of prompt engineering and AI use-case development
• Experience with Microsoft Power Platform:
• Power Automate
• Power Apps
• AI Builder
• Power BI
• Basic understanding of Python, APIs, or low-code/no-code technologies
• Curiosity, creativity, and willingness to experiment with new technologies

Salary

We offer a competitive hourly rate of 7 EUR gross, along with the chance to gain real-world experience and grow professionally.

Why Join Us

At KONE Business Services, we are accelerating the use of Artificial Intelligence and automation to transform how global business services create value. As an intern, you will have the opportunity to contribute directly to innovative solutions that improve productivity, enhance decision-making, and support business growth.

Join us and help shape the future of AI-driven business services.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html