Job Description

PURPOSE

The Automation Account Manager is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position also has the responsibility to create and develop new business, new relationships to increase market share and obtain annual growth.

ESSENTIAL DUTIES

Retains and profitably grows sales through proactive management of medium to large size OEM accounts

Meet or exceed annual growth expectations on a consistent basis

Presents all of SMC’s capabilities, services and products to current and prospective target customers

Serves as the primary contact for assigned customers and is responsible for customer growth

Represents the voice of the customer’s needs and goals within the organization

Leads all aspects of the sales process, calling upon others to assist in solution development

Own and manage customer relationship

Develop and execute detailed customer action plan and forecast as required

Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts

Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency

Complete market reports as new and relevant information becomes available

Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process

Have passed all training required by SMC

Be competent in all SMC sales philosophy, strategies, and tactics

Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary

Successfully complete other duties as prescribed by the Branch Manager/Sales Manager

Collaborate with internal teams to develop tailored strategies aligned with client and company goals

Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives

PHYSICAL DEMANDS/WORK ENVIRONMENT

Customer facing position; with the majority time spent at customer site

Potential travel with some extended stay away from home

Physically capable of lifting SMC products and displays up to 50 lbs.

MINIMUM REQUIREMENTS

Bachelor’s degree in Business, Marketing, Engineering or related technical field, or equivalent experience.

Proven sales experience with SMC or equivalent industrial automation sales experience.

Extensive knowledge of industrial automation applications.

Demonstrated track record of meeting and exceeding sales or performance targets.

Comprehensive understanding of pneumatic components and their application.

Understanding of competitive product lines.

High level communication, negotiation, problem-solving, and leadership skills.

Proficient in CRM and the use of computers and ability to learn new programs and tools as required.

Clean driving record.

For internal use only: Sales001