Ericsson

Automated Operations Engineer

Ericsson  •  Noida, IN (Onsite)  •  5 hours ago
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Job Description

Join our Team

About this opportunity:

We are currently seeking an innovative and dedicated Automated Operations Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you.

What you will do:

  • Engage in 1st Level Service Monitoring and Event Management.
  • Manage Service and Resource Alarm Handling.
  • Contribute to Resource and Service Performance Monitoring.
  • Oversee Security Event Monitoring.
  • Facilitate Incident Identification.
  • Support Capacity and Performance Investigations.

The skills you bring:

  • Ericsson Operations Engine - Mode Of Operations.
  • Test Automation Management Tools.
  • Test Execution Engine.
  • Dealing With Enquiries.
  • MS TOP.
  • Document Control.
  • Software Performance Testing.
  • Ericsson RAN Management.
  • Ericsson VAS Management.
  • Customer Complaint Resolution.
  • Client Services.
  • ITIL.
  • Call Centers.
  • Ericsson Packet Core Management.

All academic credentials must be from recognized and accredited institutions and are further subject to verification

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida

Req ID: 790509

Ericsson

About Ericsson

The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive.

The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe.

Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today.

Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative.

The shift is happening. Are you part of it?

Industry
Telecommunications
Company Size
10,000+ employees
Headquarters
Kista, SE
Year Founded
1876
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