Key Responsibilities
O&M Management: Monitor the performance of all AFCS hardware and software, including Ticket Vending Machines (TVMs), Automatic Gates (AGs), Passenger Service Terminals (PSTs), and handheld validators.
Preventive/Corrective Maintenance: Develop and execute preventive maintenance schedules and handle emergency repairs of AFCS components at the revenue line.
Troubleshooting & Repairs: Perform component-level troubleshooting, repair, and testing of fare collection equipment.
Performance Monitoring: Track KPIs such as system availability, transaction speed, and maintenance response times, providing reports on system health.
System Integrity & Security: Ensure data integrity in transactions, compliance with security standards for payment systems, and smooth interface with bank systems.
Support & Documentation: Prepare technical manuals, maintenance reports, operating procedures (SOPs), and training documentation for staff.
Vendor Management: Supervise and coordinate with AFC subcontractors and vendors to ensure compliance with quality and service requirements.
Training & Capacity Building: Conduct training for operational staff on the use and maintenance of the AFCS.
Required Qualifications & Experience
Education: Bachelor’s degree in Engineering (Electronics, Computer, Electrical, Telecommunications, or similar).
Experience:Minimum 5-10 years of experience in railway systems, specifically with AFCS, signaling, or telecommunications.Proven experience in operations and maintenance (O&M) of ticket vending machines, fare gates, and backend servers.
Technical Skills:Knowledge of ticketing technology (smart cards, NFC, QR code).Experience with IT infrastructure, networking, and software systems used in revenue collection.Ability to interpret technical drawings and software documentation.
Soft Skills: Strong problem-solving abilities, leadership, vendor management, and capability to work in high-pressure environments
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
SMEC simplifies the complex. We unlock the potential of our people to look at infrastructure differently, creating better outcomes for the future.
We are committed to positively impact the people, the environment and the clients and communities we serve.
Our origins date back to the iconic Snowy Mountains Hydroelectric Scheme, one of the engineering wonders of the world, and for the last 75 years we have built a reputation as a trusted partner on major transport, water and energy infrastructure projects around the world.
We are specialists in providing design leadership, consulting and advisory expertise across the roads and highways, rail and metro, aviation, hydropower, urban communities and renewable energy sectors.
Today our specialist teams draw on deep expertise and systems thinking to simplify the complex and deliver integrated engineering solutions across a range of diverse environments, from some of the world’s most remote locations to some of the densest urban surroundings.
For the latest news, visit our newsroom www.smec.com/newsroom or read about the innovations and solutions shaping our communities on our Insights blog Insights (smec.com).
At SMEC, our global workforce is made up of experts who bring unique talent, experience and passion to their fields.
We offer a rewarding career path for enthusiastic and collaborative achievers who are motivated to help us engineer positive change. We’d love to hear from you - for more information or to view current vacancies visit www.smec.com/careers.
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