Open Road Auto Group

Auto Service Advisor - Writer

Open Road Auto Group  •  $75k - $150k/yr  •  Bridgewater, NJ (Onsite)  •  2 days ago
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Job Description

Automotive Service Advisor

Join Our Team and Help Deliver an Exceptional Service Experience

Annual Earnings $75,000-$125,000

Are you a customer-focused professional with a passion for the automotive industry? We're seeking an Automotive Service Advisor to serve as the key connection between our customers and service department. In this role, you'll help ensure every customer receives outstanding service while contributing to the success of a busy, high-performing dealership.

What You'll Do

  • Greet customers and assess vehicle service needs
  • Schedule service appointments and maintain workflow efficiency
  • Prepare accurate repair orders and service estimates
  • Communicate recommended repairs and maintenance services
  • Coordinate with technicians to ensure timely vehicle completion
  • Keep customers informed throughout the repair process
  • Review completed repairs and explain services performed
  • Build lasting customer relationships through exceptional service

What We're Looking For

  • Previous automotive service advisor, customer service, or sales experience preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Excellent organizational and problem-solving abilities
  • Basic automotive knowledge preferred
  • Professional appearance and customer-first attitude
  • Proficiency with dealership management systems is a plus
  • Audi/VW Experience a plus
  • Valid driver's license

What We Offer

  • Competitive compensation with performance incentives
  • Medical, dental, and vision benefits
  • Paid time off and holidays
  • Ongoing training and career development
  • Employee vehicle purchase and service discounts
  • Supportive team environment
  • Opportunities for advancement within a growing dealership organization

Why Join Us?

As an Automotive Service Advisor, you'll play a critical role in creating positive customer experiences while helping drive service department success. If you enjoy building relationships, solving problems, and working in the automotive industry, we'd love to hear from you.

Apply today and help keep our customers on the road with confidence.

Open Road Auto Group

About Open Road Auto Group

Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New Jersey Metropolitan Area. Our customers have come to expect a "Five-Star Customer Service Experience"​ for each and every new or pre-owned Open Road vehicle they are looking to lease, purchase, or service.

With over 40 years of automotive experience, our mission is to be the premier automobile retailer in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers, and, in doing so, we strive to develop a highly motivated, world-class workforce that is committed to satisfying their needs.

It is this customer-centric approach, along with our commitment to excellence, that has earned Open Road the ranking of the 15th largest automotive group in the nation by the Automotive News.

Open Road currently owns and operates over twenty five (25) automotive facilities including eighteen (18) dealerships throughout the New York-New Jersey metropolitan area representing Acura, Audi, BMW, Cadillac, Chevrolet, Honda, Mazda, Mercedes-Benz, MINI, Smart, Subaru and Volkswagen.

Open Road's success is the result of many years of hard work, exceptional products, state-of-the-art facilities, professional and award-winning sales teams, and first-class attention to customer service.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Bridgewater, New Jersey
Year Founded
Unknown
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