Job Description

Service Advisor – High-Impact Sales Role

If you know how to build trust, sell needed work without pressure, and keep a shop running smoothly, this is the opportunity you’ve been waiting for.
We’re looking for an experienced Service Advisor who can own the customer experience from start to finish while helping drive sales and workflow in a busy independent shop environment. This is not a “sit behind the desk and answer phones” role — we want someone confident, organized, and motivated to help customers say yes to the work their vehicles need.

What You’ll Get

• Weekly pay
• Salary + commission pay structure
• Monday–Friday schedule only
• No weekends
• PTO
• Uniforms provided
• Strong leadership involvement and support
• Opportunity to work with Domestic, Asian, European, Diesel, and Fleet vehicles
• Fast-paced, team-oriented environment

Schedule
Monday–Friday
8:30 AM – 5:30 PM

How to Apply (IMPORTANT)
We move fast — and so should you.
Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)
After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

What You’ll Be Doing

• Writing repair estimates
• Communicating with customers throughout the repair process
• Scheduling appointments
• Selling maintenance and repair recommendations
• Managing workflow and repair timelines
• Handling warranty claims
• Ordering parts
• Managing customer concerns and objections professionally
• Helping guide large repair decisions with confidence

What We’re Looking For

• At least 2 years of Service Advisor experience preferred
• Strong communication and sales skills
• Ability to stay organized in a fast-paced environment
• Comfortable handling upset customers and difficult conversations
• Basic technical and diagnostic understanding
• Experience with Tekmetric is a plus
  
• Valid driver’s license required

Shop Culture

This is a hands-on, highly involved management team that believes in accountability, teamwork, and taking care of customers the right way. You won’t be buried in corporate red tape here. Your voice matters, your effort gets noticed, and your performance directly impacts your paycheck.

If you’re looking for a stable shop, a strong team, and an opportunity to grow your income while making a real impact every day, call in and complete your initial screening with Paige.