Auto Material Damage Supervisor Objective
To assist the Auto Claims Manager in the application of a team-based approach to the handling of auto material damage (AMD) claims. Oversee the daily operation of an AMD Claims Representatives team, to ensure claims are handled in a timely and efficient manner while delivering excellent customer service. To act as resource and coach to the members of the AMD Team necessary to achieve department and company objectives. To oversee the settlement of auto material damage, property damage and mini-tort claims, and work toward resolution of complex issues and complaints from the AMD Team.
Auto Material Damage Supervisor Responsibilities
Develop and build effective teams to achieve a high level of customer service to Farm Bureau Insurance policyholders and Field Force.
Maintain knowledge of all physical damage contracts written by the companies, their various endorsements, exclusions, company procedures and accepted claim practices.
Maintain expert knowledge of insurance law as it relates to the physical damage contracts written by the companies. Remain up-to-date with trends and developments in the insurance industry.
Provide training and guidance to team members to insure timely, proper and consistent claim handling in compliance with company objectives and requirements.
Auto Material Damage Supervisor Qualifications
Required
Bachelor’s degree required, or equivalent experience may be considered.
Five to ten years insurance industry experience required.
Preferred
Designation in AIC preferred, or actively being pursued.
Note: If a candidate is not identified, an Associate AMD Supervisor may be considered based on level of experience.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
At Farm Bureau Insurance we’re dedicated to serving Michigan - and only Michigan.
We were founded in 1949 by Michigan farmers—members of Michigan Farm Bureau—who wanted an insurance company that worked as hard as they did, gave honest service, and cared about Michigan’s future.
Those values still guide us today and are a big reason why we are known as Michigan’s Insurance Company, dedicated to protecting the farms, families, and businesses of this great state.
Our 450 agents across Michigan provide a full range of insurance services—life, home, auto, farm, business, retirement, Lake Estate®, and more—protecting nearly 500,000 Michigan policyholders.
One of America's Best
We’re proud that we have helped thousands of Michigan families achieve financial security through our life insurance and retirement plans. In fact, we are consistently named one of the top 50 life insurance companies in America year after year, based on strength stability and outstanding financial performance. This rate, awarded by the Ward Group, recognizes Farm Bureau Life as one of the safest life insurers in America.
We are also rated Excellent by A.M. Best, one of the top monitors of the insurance industry. Nobody cares as much about protecting you, your family, and your future as we do. Read more about our ratings here.
Mission Statement: Protecting the People of Michigan from the Risks of Everyday Life
