Job Description

WHO WE ARE:

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance subsidiary of Fairstone Bank. Come join Fairstone Financial as an Auto Loan Verification Specialist. Be part of Canada’s leading provider of responsible lending solutions to serve Canadians.

At Fairstone we invest in our teams We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us! 

Come join Fairstone as a Auto Loan Verification Specialist. We are seeking a strong team player to join our Toronto or Montreal bilingual Funding team.

At Fairstone we invest in our teams We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

A regular day for an Auto Loan Verification Specialistwill include:

• Review loan documentation for funding compliance with internal funding policies
• Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standards and turnaround times
• Follow up with assigned dealerships to resolve pending/missing items for funding via phone, fax and email, communicate and resolve complex contract issues
• Process any documents received such as contracts and trailing documents
• Provide lost/missing contract research as needed
• Update records of customer interactions, process customer accounts and file documents
• Execute detailed document review ensuring all assigned documents are accurate, complete, properly executed, and registered as required
• Provide prompt, efficient, detailed customer-oriented service to all stakeholders
• Emails internally and externally in a timely manner
• Professional and pleasant messaging to our dealerships through our platform in real time and immediately

Must haves!

• You are fully bilingual in English and French
• You possess excellent verbal and written communication skills in French and English
• You thrive in a fast-paced, ever-changing environment
• You possess an exceptional attention to detail while operating under a sense of urgency
• You have strong analytical and arithmetic skills
• You know your way through advanced internet browsing and have amazing investigative skills
• You have strong phone contact handling and active listening skills
• You can prioritize allocated workflow seamlessly
• You are tech savvy and know your way through Microsoft Office and Outlook

Extra- awesome to have:

• Previous experience in a lending, automotive related business, or financial services
• You have a high level of accuracy and consistency in document verification and disbursement release
• Post-secondary education in Finance or Business Administration

Working condition

• You have flexible availability to work. Working hours can range anywhere between 9 AM to 9 PM EST Monday to Friday with alternating Saturday shifts; schedules are completed a month in advance and shifts are rotating.

This role is vacant

WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work® Canada for 2025 and
Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time

Job Type:

Permanent