Autogate Controller

Are you excited to start your career in maritime and logistics and seeking more than the normal 9 to 5 office job? Would you welcome the opportunity to play a key role in the efficient operation of our port? We are looking for an Autogate Controller to join our Customer Services team at the Port of Liverpool and help us keep the world moving!

Your Role

As part of the Customer Services Department, you will be the main point of contact for hauliers and drivers at the Port of Liverpool, managing the effective flow of trucks that enter the terminal, to be served exchanging containers and to leave safely and promptly.

In this role you will work from our state-of-the-art Gate system, handling different traffic volumes and co-ordinating traffic management from the road into the port. You will ensure the efficient reporting of faults, supporting engineers and our IT team to resolve these.

You will follow a structured training programme providing all of the development you require to be effective in this role and for your ongoing career progression. You will work a weekly rotating shift pattern across early, late, night and mid shifts, including weekend working as required.

What you'll bring

You will have customer service experience, ideally in a Transport, Warehousing, Gate or Depot environment. You will have experience of using Microsoft Office packages and managing and reporting data. High levels of attention to detail are also essential as well as strong written and verbal communication skills.

Who are we?

Already one of the UK’s leading port and logistics companies, we are planning substantial capital investment over the next 5 years to achieve our vision of becoming the UK’s leading port operator. We have ambitious plans to grow and transform the supply chain to benefit our customers. Our investments are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow.

What we can offer you

In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as:

• 25 Days Annual Leave (plus bank holidays)
• Up to 10% Matched Contribution Pension
• Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, Critical Illness insurance, Gym Membership Scheme, Retail Vouchers, plus more!
• Commitment to learning and personal development – Last year we supported over 50,000 hours of training and personal development!
• We promote good physical and mental health and can provide additional support to colleagues via our Employee Assistance Programme when required