Autism Support Broker
Job Type: Full-Time (40 Hours)
Schedule: Monday-Friday 9am-5pm - (with occasional hours outside this range as needed)
Location: Northeast/ Central Region of Massachusetts when traveling
Office Location: Danvers office, with the opportunity for remote work based on caseload needs
Pay Rate: $25.50-$27.50
Northeast Arc’s Autism Support Center is seeking a compassionate, organized, and mission-driven Autism Support Broker to help families access life-changing services through the Autism Waiver Program. In this role, you’ll guide caregivers through complex systems, connect them with resources, and ensure each family receives the support they need to thrive.
Major Responsibilities:
Partner with parents and caregivers to plan, troubleshoot, and coordinate autism waiver services
Support families in accessing Autism Waiver Program resources
Develop and maintain Person-Centered Autism Support Plans (Meditech documentation)
Help families identify providers and build support teams
Assist with PPL processes: recruiting, hiring, training, and managing support staff
Meet monthly with families receiving Intensive In-Home Supports
Attend trainings, conferences, and community events as a representative of Northeast Arc
Contribute to special projects and center initiatives
Other duties and special projects as assigned
Qualifications
Bachelor’s degree
At least three years of experience or equivalent experience with specialized training in the field of autism
Experience supporting individuals with autism (personal or professional)
Valid driver’s license and reliable personal vehicle; mileage reimbursement provided for required travel
Ability to attend off-site meetings and travel in varied weather conditions
Ability to sit at a desk for approximately 50% of the day and stand/walk for the remaining 50%
About Us: Since 1991, the Autism Support Center has empowered families with accurate information, resources, and community connections. Northeast Arc is a leading nonprofit human services provider committed to inclusion, innovation, and helping every individual discover their strengths

Northeast Arc (NeArc) changes lives for people with disabilities and autism — and children at risk of developing them — and their families. The agency, which opened the Center for Linking Lives at Liberty Tree Mall in Danvers in 2020, serves thousands of people in nearly 200 Massachusetts cities and towns each year. NeArc is the largest Arc in the state of Massachusetts and one of the largest in the country. Services include: Adult Family Care, the ArcWorks Community Art Center, Autism Services, Black Box Theater, Breaking Grounds Café, Continuous Care Nursing Services, Day Habilitation, Deaf Services, Early Intervention, Employment Services, Family Support, The Learning Center Childcare and Preschool, parcels retail store, Personal Care Assistance, Recreation, Residential, Shared Living and Transition, and Skilled Intermittent Home Health Care.