Job Description

About Us

Fine Tours Group - FTG (New Zealand Fine Touring - NZFT and Inside Australia Travel - IAT) is a tech-enabled travel business with a strong market opportunity and a rapid growth trajectory. FTG operates a multichannel strategy to sell travel in New Zealand and Australia. We offer highly tailored, bespoke advice to our customers, ensuring they have the best possible experience. We are proud to bring New Zealand and Australia to the world!

Our values guide everything we do: Stay True, Look Beyond, Empower, and Band Together.

About the Role

This is an opportunity for an experienced sales professional to combine their expertise with a genuine passion for travel! If this sounds like you, we would love to hear from you!

Key Responsibilities

• Design personalised Australian travel experiences and itineraries
• Manage bookings, including amendments, documentation and supplier coordination
• Proactively manage the sales pipeline to maximise conversion and revenue
• Provide ongoing customer support throughout the travel journey
• Collaborate with the wider team to share knowledge and contribute to a positive workplace culture.

About You

You are someone who genuinely loves travel and enjoys helping people create memorable experiences. You also bring:

• Strong motivation to achieve sales targets and performance KPIs
• Previous experience in travel consulting, preferably in the inbound Australian market
• Strong customer service and relationship-building skills
• Excellent attention to detail and organisational ability
• Confidence in managing multiple bookings and priorities
• A proactive and solutions-focused mindset
• A genuine passion for travel and creating memorable experiences
• Comfortable using CRMs, booking platforms and digital tools
• Experience in travel, tourism, or sales
• Strong written and verbal English communication skills
• Second language proficiency is an asset

What We Offer

• The opportunity to join a fast-growing, successful business on the Sunshine Coast
• Exclusive travel industry perks and destination experiences
• Hybrid working model
• Birthday Leave
• Supportive, collaborative and inclusive team culture
• Structured onboarding and ongoing training
• Career development opportunities across the Fine Tours Group
• The opportunity to work in an industry that creates lifelong memories for travellers
• Competitive remuneration package

By joining FTG, you will be part of a great bunch of people from all over the world who have come together for a shared purpose: to deliver the very best New Zealand and Australian travel experiences!
This is a full-time, permanent role based on the Sunshine Coast. Please note that weekend and public holiday work is required.

Apply now with your CV and a short cover letter explaining why you’d be a great fit for Inside Australia Travel.