Job Description

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data. What sets us apart is our unique culture.

Our 5,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.

We are committed to sustainability and responsible business practices, and we are seeking an experienced Auditor Team Leader to join our international and dynamic team.

• Drive people and programmes performances via the implementation and monitoring of selected impactful KPIs. Participate in the selection and assessment of team members based on both technical skills and personality.
• Conduct training to ensure all auditors are fully qualified; participate in the development and implementation of SOPs.
• Ensure we have the expertise, processes and systems in place to address our client needs under your scope and to comply with the main schemes’ requirements (APSCA, amfori BSCI, Sedex, etc).
• Investigate internal and external claims within the team, identifying root causes, and implementing corrective actions.
• Work in close relationship with our Front-End team to ensure adequacy of expertise and training resources for our auditors.
• Act as the link between the Back Office and auditors, facilitating effective two-way communication, and promoting QIMA’s values and spirit in the field.
• Ensure that auditor allocation is balanced and that we have the right expertise in the right places.
• Collaborate with our marketing and sales teams in pre-audit enquiry, joining client meeting and represent QIMA Audit Team on all audit program & project in the Greater Asia region.
• Convey a culture of integrity and transparency within your teams and toward any other departments you will be in relationship with.

Qualifications

In order to succeed in this role, you should have:

• 5+ years in auditing/quality control, with experience in a team leadership role.
• Strong knowledge of ISO standards, QMS, compliance frameworks, and factory audit processes.
• Proven experience in supplier audits, corrective action follow-up, and risk assessment.
• Leadership capability with strong stakeholder management and decision-making skills.
• Proven capability to trouble shoot operational issues and implement solutions.
• Resilience and stress management skills in a fast-paced environment.
• Professional English; willingness to travel.

Additional Information

If you fit this position, we’d love to hear from you! Send your resume to hao.tran@qima.com