Job Description

Job Location: The Los Angeles Country Club - Los Angeles, CA 90024
Position Type: Part Time
Salary Range: $24.00 - $26.00 Hourly

Position Summary
Responsible for auditing members' chits, charges, member payments and confirming that they are accurate. Perform Front Desk Receptionist responsibilities; assist members, guests and other staff. Operate telephone system and route calls to different stations throughout the club. Perform Front Desk clerical tasks as assigned.
Position Responsibilities
- Post member charges
- Audit and correct member chits
- Data entry of member information or issues with chits
- Monitor chits - match member name to member number
- Month-End food and Beverage Transfers
- Month-End Wine Movement Transfers
- Assist with member statements, including stuffing and mailing
- Operate telephone switchboard and take messages
- Take dining room and special event reservations
- Make reservation confirmation calls for special functions
- Check members and guests in and out of suites
- Issue keys to various departments
- Assist with the preparation and mailing of Club mailings
- Follow club procedures regarding emergency situations, alarm systems and emergency notifications
- Handle lost and found descriptions
- Receive payments on member accounts
- Register overnight guests
- Issue auto decals and driving range gate cards
- Complimentary photo copies, scanning for members and faxing for a charge
- Maintain filing and storage of member chits and other work products
- Answer inquiries regarding club dress code; immediately notify manager on duty of any dress code violations
- Assist members with other member phone numbers and addresses
- Handle absence/sick calls from employees; email/route calls to proper supervisors
- Performs duties as discussed in the Front Desk Manual
- Assist Clubhouse and Accounting with projects as assigned.
- Perform other duties and tasks as may be assigned from time to time by Management

QualificationsSpecific Job Knowledge, Skills and Abilities:
- Ability to work a 10-key and strong Math skills
- Professional manner and neat appearance
- Knowledge of general office equipment
- Experience with computers and software- Excel, Word, Outlook, Open Table and Northstar POS software a plus
- Strong communication skills, verbal and written
Education
- High School graduate or GED equivalent, college degree preferred
Experience
- Prior accounting and or bookkeeping experience preferred
- Hospitality experience preferred
Physical Demands
- May be required to walk up and down stairs several times during shift while carrying light-medium weight
boxes
- Must be able to sit at a desk for up to 8 hours per shift. Walking and standing are required
- Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity
- Talking and hearing occur continuously in the process of communicating with supervisors and subordinates
- Requires manual dexterity to use and operate all necessary equipment
- Must have finger dexterity to be able to operate office equipment such as computers, printers, filing cabinets, FAX machines, scanners, photocopiers and other office equipment as needed
- Must be able to maintain alertness and productivity during graveyard shifts