Job Description

NSF International is a growing global public health and safety organization. Our mission is to protect and improve human and planet health by enabling safe food, clean water and life-enhancing health technologies and products for millions of people around the world. We do so by developing standards, testing, auditing, certifying, and providing advisory services to clients in the food, water, health sciences and consumer industries.

Key Job Responsibilities include, but are not limited to:

• Participate in NSF training according to the program’s requirements.
• Develop effective work plans for the completion of assigned audits within a determined timeframe.
• Monitor and report client needs, service delivery issues, and competitive threats to management team.
• Update and develop workflows as needed.
• Create and keep up to date all the IC’s contracts.
• Update the auditor’s matrix and GRIP information.
• Assign trainings and give the correct qualifications to the auditors in GRIP.
• Support auditors with Iaudit, Oasis and IPulse.
• Monitor and ensure compliance with audit reporting and CARs deadlines
• Give support and manage auditor’s needs.
• Assist with the development of auditor training and calibration.
• Management of documentation related to contracted auditors, contracts, qualifications, and general personnel requirements.
• Review audit scheduling and completion to ensure that all timelines and audit requirements are met for key customers.
• Manage the team of ICS and FTE auditors (if applicable)
• Evaluate and approve auditors expenses reports when requested.
• Management of the process for selecting, onboarding, training, and certifying auditors within the system.
• Auditors KPIs maintenance, evaluation, and feedbacks.
• Provide Onboarding training to new auditors.
• Communicate and guarantee auditor alignments (operational and technical).
• Coordinate onsite training activities (shadow and witness) for auditors as required.
• Coordinate the work of the coordinator (who is responsible for scheduling) to track progress toward goals, monitor ongoing activities, and conduct performance evaluations.
• Give support as necessary to business team (operational and technical).
• Perform other functions when requested.

• Proven experience leading or coordinating audit teams.
• Previous experience as an Auditors Manager is strongly preferred.
• Intermediate to advanced English proficiency is mandatory.
• Strong administrative and organizational skills.
• Results ‑driven mindset with focus on KPIs and delivery.

• Ability to operate independently with professional judgment.

  NSF International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

  #LI-SG1