Job Description

Location: Bristol (Hybrid)

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex

We give you a world of potential

Computershare is a global financial administration company, employing over 14,000 people around the world. We provide services in over 20 countries to more than 25,000 clients and 75 million customers.

This role collaborates with colleagues at the highest level across the Computershare group.

The Client and External Audit Services team are in many of the Computershare key locations.

A role you will love

The Client & External Audit team are responsible for the delivery of client requests for internal control information (questionnaires, queries and Requests for Information (RFI)/Request for Proposal (RFP)).

In this role, you will build strong relationships with internal Account and Relationship Managers, collaborating closely once work is initiated through internal systems to gain a clear understanding of client-specific services. You will utilise internal databases to complete and manage client questionnaires, gathering and cross-referencing key information. Working in partnership with managers and specialist teams across technology, security, and privacy, you will ensure accurate, high-quality responses while supporting a seamless and efficient client experience.

Key responsibilities

• Support the planning and facilitation of on-site client and external audit visits
• Respond to client assurance requests by completing and delivering questionnaires and RFIs related to internal controls
• Assist in tracking and reporting on client engagements and related activities
• Communicate clearly and confidently across the business, including with external auditors as required
• Collaborate with global C&E team members to ensure timely delivery of workload and promote best practices
• Champion continuous improvement by identifying enhancement opportunities and constructively challenging the status quo within the Audit function

What will you bring to the role?

• Strong administrative and organisational experience gained within a professional services and/or regulated environment
• Excellent verbal and written communication skills, with the ability to build effective interpersonal relationships and engage stakeholders across business units, locations, and external clients
• Proven ability to work with a broad range of stakeholders in a global organisation, including exposure to senior business stakeholders
• Capability to deliver against defined goals and targets while supporting the continuous improvement of processes, systems, and policies
• Structured and analytical mindset, with experience working within established processes, policies, and procedures while evaluating internal and external data
• Problem-solving skills, including the ability to read, analyse, and interpret complex information and conduct investigations where necessary
• Experience interacting effectively with internal and external clients, statutory and professional bodies, and external audit partners to deliver successful outcomes

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub