Futron Incorporated

Audiovisual Technician

Futron Incorporated  •  $115k/yr  •  Washington, DC (Onsite)  •  14 days ago
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Job Description

Computer Support Administrator / Audio Visual Technician

Location: On-site – Washington, DC
Salary: $115,000
Job Type: Full-Time, Salaried
Clearance Requirement: Active TS/SCI Clearance Required

We are seeking a Computer Support Administrator / Audio Visual Technician to support a Department of Defense organization located at the Pentagon. This position is responsible for maintaining, troubleshooting, repairing, and supporting desktop systems, AV/VTC equipment, network connectivity, and related IT infrastructure in a secure enterprise environment.

The ideal candidate will have strong technical troubleshooting abilities, excellent customer service skills, and experience supporting both IT and audio visual systems in classified environments.

Responsibilities

  • Troubleshoot and resolve hardware, software, network, VTC, and infrastructure issues
  • Maintain and support desktops, laptops, VDI environments, servers, printers, and AV systems
  • Support and maintain Video Teleconferencing (VTC) systems and conferencing technologies
  • Configure, maintain, and troubleshoot Cisco and AV infrastructure
  • Provide in-person, phone, and remote technical support to end users
  • Apply security patches and operating system upgrades to maintain system integrity and compliance
  • Maintain system configurations and technical documentation
  • Support mobile device provisioning and maintenance for NIPR/SIPR environments
  • Assist with infrastructure projects and technology deployments
  • Mentor or assist junior technical staff as needed
  • Ensure all systems comply with Department of Defense security standards and requirements

Required Qualifications

  • Active adjudicated Top Secret/SCI Clearance (no waiver)
  • Microsoft Certified Solutions Associate (MCSA): Windows 10 / Office 365
  • DoD 8570 IAT Level II Certification (Security+ or equivalent/higher)
  • Ability to lift at least 50 pounds
  • Strong troubleshooting and customer support skills
  • Self-motivated with the ability to work independently

Required Technical Experience

  • Cisco Unified Communications Manager (CUCM)
  • Cisco TMS, switches, routers, meeting management, and meeting server
  • Video Teleconferencing (VTC) systems and networking
  • Extron switchers and extenders
  • Crestron NVX and AMX AV systems
  • Unimax UC Management Software

Desired Qualifications

  • ITIL v3 Foundation Certification
  • Experience with automation using Microsoft PowerShell, VBScript, or batch files
  • Understanding of Department of Defense military standards
  • Strong networking knowledge and communication systems integration experience
  • Experience using packet capture and troubleshooting tools such as Wireshark
  • Project management experience
  • ClearOne Certification
  • Biamp Certification
  • CTS Certification
  • Experience loading and pulling code for Crestron and AMX systems
Futron Incorporated

About Futron Incorporated

Since 1994, Futron Incorporated has been driven by a clear and powerful mission: “To provide the best value for our customers by offering them quality services that help them in achieving their goals.” Thanks to our dedicated team and strong partnerships, we’ve consistently turned this mission into reality.

What sets Futron apart is our unwavering commitment to adaptability and innovation. From our beginning, we’ve evolved alongside our customers’ needs—introducing cutting-edge solutions and practices that respond to changing markets and unique requirements.

Whether you’re building efficient facilities, managing organizations, or navigating complex business decisions, Futron is here to support you. Our goal is simple: to grow, innovate, and succeed—together.

Futron Incorporated offers numerous contract vehicles to our government clients to better support their unique procurement needs and to facilitate streamlined ordering activities. Futron is a prime contract holder on government procurement vehicles with a combined total ceiling value of over $100 Billion.

For over 30 years, Futron has been serving our government customers across the United States and abroad. These experiences and lessons learned allow us to adapt our products and services to provide similar solutions to our enterprise clients. Futron leverages our partnerships with industry leading manufacturers and service providers to quickly deliver secure and standards-based technology solutions to our customers.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Woodbridge, Virginia
Year Founded
1994
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