Job Description

Are you a proactive people person with a passion for organisation and top-notch customer care? Do you thrive in a busy team and enjoy making a difference to people’s lives? If so, you might be just who we’re looking for.

Specsavers Cannock Sainsbury's is looking for an Audiology Admin Assistant to join their team. For our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound support behind the scenes – and that’s where you come in.

So, what does it take to be a successful Audiology Admin Assistant? You’ll be organised and equipped to tackle a variety of tasks, including all aspects of hearcare administration, answering & transferring calls, updating & filing records, processing invoices and sending out correspondence. The aim is to provide a top-notch administrative service that will support the store’s success.

We’re looking for someone to join our friendly team, who is able to prioritise tasks and efficiently manage a changing workload, maintaining accuracy and attention to detail. An organised, pro-active approach is key – a skilled Administrator who is flexible and understands the changing needs of the store. There will be an opportunity to progress further within Audiology and, if desired, undertake some of Specsavers Audiology Practitioner training course in the future, offering fantastic career progression.

Our Store

Based within Sainsbury's in Orbital Retail Centre, Cannock, our store benefits from free parking and also has excellent bus links too, making it ideal for commuting.

What’s in it for you?

Alongside full support and great development opportunities, you’ll enjoy a range of benefits including:

• Salary: £25,800 per annum (pro rata)
• Full time: 37.5 hours working Monday to Friday 9am-5pm
• We can also offer part-time hours too of 30 hours per week working Monday to Friday 9am-3.30pm
• 28 days leave (pro rata)
• Specsavers Perks – access to amazing discounts and savings
• WeCare – our employee support service for you and your family

We’re looking for someone who is:

• Highly organised with great attention to detail
• Able to thrive in a busy, fast-paced environment
• Has an excellent telephone manner
• Confident using Microsoft Office
• Comfortable managing and co-ordinating clinic diaries
• A strong communicator
• Ideally, has previous experience in clinic administration or healthcare support

What the role involves:

• Minor hearing aid repairs (full training given)
• Offering customers information about services and products
• Ordering stock for the store, ensuring we have enough stock to run smoothly
• Monthly stocktake
• Pre-screening
• Booking appointments
• Daily Banking
• Communicate with customers and their relatives or carers
• Complete the 'pre-appointment call' process
• Call and triage customers booked into the diary ensuring we are maximising diary efficiency

If this sounds like your next move, don’t wait – apply today!

We anticipate a high level of interest in this role, so the advert may close prior to the advertised end date.

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