Job Description

Job Location: NC The Umstead Hotel and Spa - Cary, NC 27513
Position Type: Full Time
:
This position will oversee the setup, operation and takedown of sophisticated audio-visual equipment for business meetings, trade shows, receptions, conventions, weddings and more. Our operation is professional is professional and seamless - our customers expect nothing less.

Job Responsibilities:
- Flexible hours and available for weekends - schedule changes each week based on what is booked
- Effective and professional customer service
- Proper set up, strike, and storage of equipment
- Match customer needs with equipment that best suits their requests
- Extensive understanding of equipment and how to troubleshoot equipment failures
- Safety and security of all hotel AV equipment
- Read, interpret, update, and execute event detail sheets
- Operation of an elevated lift up to 20ft in the air
- Fulfillment of equipment billing processes & procedures
- Must remain on premises during ALL meetings for which equipment is provided
- Effective telecommunication practices with internal team members and group contacts

Qualifications
- Minimum of 3+ years experience as an AV technician or similar role
- Ability to think and work independently to meet necessary deadlines on a daily basis
- Strong attention to detail and the ability to problem solve/troubleshoot obstacles in a timely manner
- Ability to lift up to 25-30lb of lighting and sound fixtures
- Experience with the setup and operation of hybrid meetings
- CTS certification by AVIXA preferred, but not required.
- Experience with Crestron, Tesira, Dante, Zoom, Microsoft Teams, etc. preferred