Job Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Audio Visual Tech

Kalahari Resorts & Conventions is seeking an Audio Visual Tech In this role, you will provide setup of all functions that require audio visual equipment. To ensure accurate tracking of equipment, protecting and caring for assets and serve as a consultant for sales regarding audio visual needs of future bookings.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure seamless sound, lighting, and visual presentations that create engaging, immersive environments for our guests.

Key Responsibilities

• Assist the Banquet Team to operate in a “for-profit” environment as well as ensure guest service is beyond expectations so that the Resort will meet and/or exceed budgeted expectations.
• Set up and teardown of audio-visual equipment for assigned functions and events; Complete all AV setups for the following day.
• Provide audio visual/technical consultation to sales managers and meeting planners/customers regarding advice for future bookings and audio-visual needs when requested.
• Respond to and assist with all AV related help calls

What We’re Looking For

• General knowledge of the practices and procedures of a convention center, hotel conference services and/or banquet department.
• Prior experience as an audio technician is preferred.
• Ability to utilize various types of audio-visual equipment that are owned by Kalahari Resorts or outsourced.
• Ability to operate in-house equipment such as telephone systems, internet, sound, lighting and computer equipment.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.