Job Description

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Audio Visual Production Manager | NYC

***This is an NYC based hybrid position that is primarily onsite with occasional remote flexibility.

Come join Convene Hospitality Group as we continue to grow and evolve our live events offering. This is a unique opportunity to play a key role in shaping and scaling our production arm while helping define how we bring experiences to life. You will craft extraordinary, tailor-made moments for our high-profile clients where every detail matters and where our commitment to excellence shapes the experience.

If you thrive on innovation, precision, and the excitement of building from the ground up, this role puts you at the center of that growth. From brand launches to large scale activations, you will collaborate with a talented team to deliver unforgettable experiences from concept through execution. Join us as we continue to shape the future of live events and create what comes next.

What You’ll Do:

The Audio Visual Production Manager is essential to delivering seamless experiential, social, and corporate events. This role leads technical planning, partners with the Sales team and clients to shape proposals, coordinates AV crews, and oversees on site production. As the primary client contact, the PM guides each event from pre production through strike, ensuring every detail is thoughtfully executed and every experience runs flawlessly. This is an execution-focused position, excluding creative design and content development.

The ideal candidate will possess significant experience in managing intricate event logistics and AV teams. They will demonstrate keen attention to detail and a dedication to providing flawless client experiences within demanding, rapid-paced settings.

Responsibilities:

• Client Point of Contact: Serve as the primary liaison for experiential, social and corporate clients throughout the planning and execution of each event, ensuring clarity, accountability, and smooth communication. Partner with clients and the sales team to define production specifications, ensuring creative vision aligns with technical feasibility.
• Proposal & Quoting: Create detailed event proposals and line-item quotes based on scope, technical requirements, and labor needs. Collaborate with internal teams to confirm accuracy and alignment with client budgets and timelines.
• Crew Management: Source, schedule, and supervise freelance and in-house technicians for each event, ensuring clear roles, expectations, and accountability.
• Pre-Event Planning: Coordinate all technical aspects of the event including technical feasibility, venue specifications, load-in/load-out schedules, labor calls, consultation and approval of all event-related technical drawings or creation of drawings and AV infrastructure.
• On-Site Execution: Lead event setup and show execution, ensuring technical operations stay on schedule and all team members adhere to safety, quality, and professionalism standards.
• Vendor & Venue Coordination: Work with AV teams and labor providers when applicable to ensure seamless integration and compliance with venue policies.
• Post-Event Wrap-Up: Lead thorough debrief sessions to evaluate event outcomes, reconcile labor and equipment usage, and document key successes and areas for improvement. Provide insights for internal tracking and client reporting, while contributing to the development of scalable processes that align with and advance the organization’s mission.
• Project Oversight: Manage multiple events simultaneously while maintaining timelines, budgets, and quality standards.

What We Look For:

• Minimum of 7 years of experience in large-scale corporate event production, with at least 3 to 4 years in a technical project manager, producer, or show lead role.
• Strong understanding of live event AV systems (audio, video, lighting) with an ability to communicate fluently with technical teams and clients. Solid knowledge of rigging safety standards, basic scenic fabrication, and staging best practices. Able to effectively communicate technical concepts to production crews and clients, ensuring safe installations and high-impact event execution.
• Proven ability to manage multiple concurrent events and crews while maintaining a high level of detail, organization, and quality standards.
• Demonstrated experience creating proposals and run-of-show documentation for large experiential events, social clients and corporate events.
• Excellent interpersonal and leadership skills, with a confident, solutions-first approach to managing client relationships and on-site teams.
• Proficient in Vectorworks and familiarity with project management software preferred.
• Willingness and ability to travel frequently throughout New York City and work non-traditional hours, including nights, weekends, and holidays, as dictated by event schedules.
• A degree or certification in AV technology, event management, or project management is preferred.

Compensation:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base Salary

Salary Min: $105,000 Salary Max: $115,000

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

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