As one of the fastest-growing audio-visual companies in the North and Southeast, SBMG offers our associates unparalleled opportunities for advancement in the Hospitality & Audio Visual Industry. The Company currently partners with brand name hotels in popular markets like Charlotte, Raleigh, Columbia, Washington, DC, Philadelphia, and many more as we are expanding. Our portfolio includes well-respected brands like Marriott, and Hilton, just to name a few.
Please apply only within the job board postings. No calls are accepted.
PRIMARY PURPOSE: You will play a pivotal role in ensuring exceptional customer service, optimizing team performance, and driving business growth. Other responsibilities include support of all Audio Visual.
Health Insurance (Medical, Dental, Vision, Life Insurance)
Three Weeks upfront of Paid Time Off
Upward Mobility Opportunities
401k benefit
Monthly Commissions
Oversee technicians, ensuring timely and efficient equipment delivery and service as per
client and hotel specifications.
Schedule technicians weekly based on the needs of the hotel, or other needs.
Delegate tasks and manage workflow for optimal efficiency.
Maintain accurate and complete daily equipment sheets.
Responsible for ensuring the completion of all AV event setup and teardown for events.
Responsible for ensuring property inventories ship and return to correct locations.
Plan and implement event sets and strikes of lighting, video, audio, and all other meeting
and event equipment.
Responsible as lead technician of multiple breakout sessions at one time.
Responsible for setup, operation and strike of equipment during break out meetings,
general sessions, galas, banquets, receptions and all other varieties of live events.
Setup and operation of portable audio systems including music program and speech
reinforcement.
Create Schedules for AV team in Time & Labor platform
Implement and maintain effective inventory control procedures to ensure proper stock
levels, safety, security, and equipment quality.Report any missing equipment, hardware issues, malfunctions, or damages to account
manager immediately for resolve.
Record event inventory usages with Warehouse Manager.
Build strong working relationships with internal and external clients, team members,
neighboring properties, and vendors.
Address guest concerns directly, ensuring their needs are met and equipment functions
properly.
Uphold and project a professional image according to SBMG standards and ensure team
adherence to these standards.
Create and foster a positive work environment aligned with company core values.
Lead, motivate, and develop a team of talented technicians and operational support staff.
Champion and drive professional development and training initiatives to enhance business
acumen, technical knowledge, and service delivery.
Ensure team members are proficient in relevant company software and systems.
SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded in their professional and personal pursuits.
Here's the thing: we've been around for more than 25 years. What does that look like?
10,220 days of moving audiences
245,280 hours of mastering expectations
14,716,800 minutes of leading with a service-minded mentality
Started in 1995, we not only bring more than two decades of experience, but we also bring just as much in a client-service mindset. You are our first priority.
With our team of skilled professionals, there will always be someone there to lend their support and expertise when you need it. Whether it is our hotel property managers, area managers, or the Audio/Visual professional the day of the event, we listen first and then work to make your goals a reality.
You have an event to plan. Let us do the heavy lifting. Work with SBMG and our partnering hotels.
