Job Description

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Audio-Visual Manager

Kalahari Resorts & Conventions is seeking an Audio-Visual Manager In this role, you will manage the operations of the Audio-Visual department. The Audio-Visual Manager will partner with Convention Sales to produce proposals and bids per client and event requirements, operating in a “for-profit” environment as well, to ensure guest service is beyond expectations.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll deliver seamless, high-quality technology experiences that support meetings, conferences, and events throughout the resort and convention center. By ensuring reliable equipment, expert technical support, and smooth event execution, you’ll enhance both the guest experience and associates' ability to deliver exceptional service. 

Key Responsibilities 

• AV Equipment/Inventory Management – Ensuring all AV equipment is maintained, operational, and ready for us during events. This includes sound systems, projectors, lighting, and video conferencing tools.
• Collaborating with event planners, clients, and staff to understand AV needs for each event, ensuring seamless integration of technology.
• Providing technical support, troubleshooting issues, and ensuring high-quality service is delivered to guests.

What We’re Looking For 

• We do require that you have a background, consisting of at least two years of AV Management experience in a significant convention center or large hotel (over 500 room property).  
• A bachelor’s Degree (or equivalent experience) in fields like audio-visual technology, communications, or related disciplines is desired but not required.
• Expertise in AV Equipment – In-depth knowledge of AV systems, including sound, video, lighting, projection, and video conferencing equipment.
• Networking Knowledge, understanding of how AV systems integrate with IT infrastructure and networking systems.

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 

• 401(k) matching, paid time off, and holiday compensation 

• Health, dental, and vision coverage for full-time associates 

• Employee appreciation events, discounts, and perks at all resorts 

• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.