Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.
While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives At Texas Capital, we do more than build business success. We build long-lasting relationships.
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).
Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com
Brief Overview of Position
The Audio/Visual Collaboration Engineer is part of anindustry leadingIT team working in a fast-paced environment at Texas Capital Bank. Working under the general guidance of the Manager, this individual willbe responsible forengineering, design, architecture, day-to-day tasks support,assistingin voice, collaboration and video conferencing systems configuration, administration, and its operation As well as completing preventative maintenance checks, diagnosis, and repair.
Responsibilities
Ability to work under pressure and tight timelines.
Ability to support and troubleshoot live events (Town Halls, Fireside Chats, etc.) quicklyresolvingorfindinga workaround.
This position is also responsible for ensuring the real time collaboration, voice, video conferencing systems from Cloud and Managed Services providers available to Texas Capital Bank end user’s
Provide Tier2level support of various collaboration, voice, video systems at TCB
Knowledge of programming/configuration of services being installed by third party A/V integrator
Ability to manage proposals, including coordination of installers, and tracking of time and materials
Ability to create a Bill of Material, drawings, andassistwith estimatedtime frameforA/Vintegration into new builds.
Serve as point of contact with A/V service providers, vendors, and internal A/V escalation support
Utilize network performance monitoring tools to isolate root cause issues (Cisco RM,Solarwinds,etc)
Work in collaboration with our IT network engineers to resolve hardware, software, or other system problems, and replace defective components working with vendors and managed service providers
Remediation of A/V hardware to meet or exceed security vulnerability requirement set by internal IT Security team
Commissioning of new conference rooms and on-site training with local office staff when installation is completed
Other duties as assigned by management
Required
RequiredBachelor’slevel college degree related to the AV field or 5 +years of relevant experience as follows
5 +years of experience installing, configuring, andmaintainingprofessional A/V equipment (such as video switchers and extenders, amplifiers, speakers, control systems, and microphones) from companies like QSC, Shure, Crestron, Biamp, Cisco
General understanding ofIP communications and protocols includingTCP,UDP
Technicalunderstandingin design,configurationand troubleshooting of collaborationtechnologies.
Experience installing and troubleshooting AV and IT related infrastructure (cabling, connectors, rack assemblies, etc.)
Required ability to read andcomprehendAV system design diagrams,specificationsand technicalmanuals.
Experience with managing Cloud basedInterOpsolutions
Knowledge of TEAMS, CiscoWebEx, IM, Web collaboration applications
Requiredexperience with Cisco codecs, video displays,andmicrophones
Experience with tabletop cable terminations, mounting speakers, pulling cables, mounting flat panel displays
End user support for all Unified Communications - collaborative applications, video, VoIP telephone services
Research new products to remain current on technology solutions
Ability to lift, push, carry up to 40lbs and climb ladders 10 tall
Ability to work long hours on your feet
Ability toworka varied schedule, including weekends.
Travel 10%
Qualifications
Ability to multi-task effectively without compromising the quality of the work.
Excellent interpersonal,oraland written communication skills.
Detail oriented, organized, process focused, problem solver, proactive, and ambitious.
Ability to draw conclusions and make independent decisions with limited information.
Ability to respond to common inquiries from stakeholders, vendors,facilitiesetc.
Candidates must be self-motivated, resourceful, and problem solvers
Preferred Skills
Experience usingCAD, and/ or Visio, creating AV system design diagrams
Crestron, Biamp, Clickshare, or similar programming experience/certifications/install experience.
InfoComm CTS-I certification preferred
Ability to program/configure A/V hardware when needed.
Cisco CCNA Collaboration Certification.
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.
Since our founding in 1998, Texas Capital remains impassioned by the spirit of entrepreneurship and innovation. Our reputation as a respected financial institution is embodied by who we are and how we do business. Our team is comprised of experienced and groundbreaking thinkers, empowered to focus on what matters. We are consistent in our commitment to building trusted relationships and producing exceptional outcomes as Texas’s premier full-service financial firm. We stay a step ahead by generating and embracing great ideas. We merge financial expertise and distinct experience to think creatively, which enables us to identify opportunities and craft market-leading products designed to enhance your portfolio.
Our client-centric culture thrives because we attract, develop and engage the most experienced and diverse experts in their fields. Over the years, we've developed a supportive culture that values collaboration, rewards performance and respects the well-being of its team members. We know our people are our greatest asset, so we give them the resources and support they need to be successful. Our personal approach has enabled us to deliver exceptional value for our clients for more than two decades — an achievement we’re proud to continue.
Explore a career at Texas Capital Bank: https://www.texascapitalbank.com/who-we-are/careers
Texas Capital is the collective brand name for Texas Capital Bank and its separate, non-bank affiliates and wholly owned subsidiaries. Please visit texascapital.com to learn more about Texas Capital, its products and services, and the respective entities that offer each. For deposit products, Member FDIC.
Texas Capital and its subsidiaries are equal opportunity employers and do not discriminate on the basis of any protected trait including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. https://www.texascapitalbank.com/equal-employment-opportunity-policy
