BUTLER AUTOMOTIVE GROUP
Job Title: Part Time Receptionist/Greeter
Department: Sales Department
Reports To: Sales Manager
Receives callers at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
Greets showroom customers and determines the nature of their visit.
Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
Communicates with callers and visitors in a professional, friendly, and efficient manner.
Maintains a professional appearance.
Communicates messages to the appropriate parties in a timely manner.
Assists with clerical duties as requested.
MARGINAL DUTIES include the following. Other duties may be assigned.
Types memos, correspondence, reports, and other documents.
Assists service customers during the morning and evening service rush whenever possible.
EDUCATION and/or EXPERIENCE
Receptionist or switchboard experience preferred but not required.
LANGUAGE SKILLS
Excellent telephone voice, clear diction and use of proper grammar required.
Requirements
Butler Automotive Group is a family of new and used automotive dealerships, service centers, repair facilities, and vehicle rental agencies serving Southern Oregon for over four decades. With a commitment to exceptional customer service and a dedication to supporting our community, the Butler family of dealerships has grown from a single dealership in Ashland to a company that employs over 120 people at multiple locations in Ashland and Medford and supports more than 35 community and non-profit organizations.
Founded in 1976, Butler Automotive Group is comprised of four auto dealerships Locally owned and operated. Butler Ford, Butler Acura, Butler Hyundai, Butler Kia, the Butler Collision repair center, rental division, and service centers provide customers the same honest, transparent, and caring customer service that Chuck and Linda created the foundation of their first dealership.
As the Butler Family of Dealerships grows and evolves to meet the needs of our customers, we remain dedicated to the tireless attention to detail, passionate involvement in our community, and “Customers First” mentality that have served as the backbone of our company for over 40 years.
