Job Description

This is a remote position. AU RTO Student Administration Officer | Remote About PeoplePartners Great people. Global opportunities. A workplace where you can thrive! ? At PeoplePartners, we believe great careers start with great people. As a Great Place to Work® certified company , we're proud to build a people-first culture where talent is valued, growth is encouraged, and success is celebrated. We connect talented professionals with exciting Australian and international clients, giving you the opportunity to gain global exposure, develop your skills, and grow your career—all while working with a supportive team that genuinely cares about your success. Ready to do meaningful work with people who make work better? Your next career move starts here! Role Overview Spotted a missing record before anyone else noticed? We might have just found our person. ? We're looking for an AU RTO Student Administration Officer to support one of our Australian clients in keeping student administration accurate, organized, and compliant. In Registered Training Organisation (RTO) administration, the smallest details can make the biggest difference. From reconciling student records in VETtrak and Cloud Assess to reviewing assessment information and resolving discrepancies, you'll help ensure student data is accurate and up to date. If you enjoy finding inconsistencies, maintaining organised records, and making sure everything checks out, this could be your kind of role. Key Responsibilities Maintain accurate student attendance and trainer competency records. Cross-check student information between VETtrak and Cloud Assess to identify missing or inconsistent data. Review and approve assessment tasks according to established procedures. Coordinate with trainers and students to resolve incomplete or incorrect submissions. Process student withdrawals accurately and in accordance with RTO procedures. Investigate and resolve discrepancies in student and assessment records. Maintain consistent and up-to-date information across student management systems. Support RTO compliance through accurate recordkeeping and documentation. Complete student administration tasks within required timelines. Communicate professionally with trainers and students regarding administrative requirements. Requirements Required Qualifications (Must-Have): At least 2 years of relevant experience in RTO administration or data entry. Hands-on experience with VETtrak (required). Familiarity with Australian Registered Training Organization (RTO) administration processes. Experience using student management systems and maintaining student records. Strong attention to detail and data accuracy. Ability to identify and resolve record discrepancies. Strong organizational and time management skills. Ability to manage repetitive administrative tasks while maintaining quality. Good written and verbal communication skills. Ability to work independently and follow established procedures. Preferred Qualifications (Nice-to-Have): Experience using Cloud Assess for assessment administration. Familiarity with HubSpot . Experience reconciling student information across multiple systems. Why Join PeoplePartners? Your next opportunity should offer more than just another job! At PeoplePartners, we're committed to creating a workplace where you can build your career, connect with great people, and enjoy the journey along the way. Here's what makes joining our team exciting: Great Place to Work® certified culture: Be part of a people-first workplace that values collaboration, respect, and employee experience. Global career exposure: Work directly with an Australian client and gain valuable international experience. Career growth opportunities: Develop your expertise in Australian RTO administration and strengthen your professional capabilities. Continuous learning: Expand your knowledge of student management systems, RTO processes, and compliance requirements. Supportive team environment: Work alongside professionals who value communication, accountability, and teamwork. Employee engagement : Be part of a culture that encourages connection, recognition, and team activities. Work-from-home advantage: Enjoy the convenience of a fully remote setup while supporting an international client. Ready to Make Your Next Career Move? If you're confident using VETtrak , experienced in Australian RTO administration , and passionate about maintaining accurate student records, we'd love to hear from you! Apply now and bring your attention to detail, administrative expertise, and commitment to accuracy to PeoplePartners! Work Details Employment Type : Full-time Work Setup: Fully Remote Work Schedule: Monday to Friday Work Hours : Day-shift (AEST) Benefits Permanent Work-from-home setup. Day Shift Schedule. Company-provided equipment. Secondary Wi-Fi Modem. 21 Leave Credits Annually - Leave benefits begin on Day 1. 100% conversion of UNUSED leave credits. HMO on Day 1. 13th Month Pay. Monthly Gift Voucher. Milestone Tokens (Birthday/Anniversary/Christmas). A Life Beyond the Screen #WorkLifeBalance. Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.