PeoplePartners Inc.

AU Mortgage Broker Support Officer | ZR_1234_JOB

PeoplePartners Inc.  •  Remote  •  1 month ago
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Job Description


This is a remote position.


AU Mortgage Broker Support Officer (Remote)

About PeoplePartners

  • At PeoplePartners, we’re all about connecting great people with opportunities that actually move their careers forward. As a

    Great Place to Work certified company

    , we’ve built a culture that puts people first — where support, growth, and meaningful work go hand in hand.

  • You’ll work with global clients, gain international exposure, and be part of a team that values initiative, reliability, and continuous improvement. It’s a fast-paced, modern environment where your contribution is visible — and your development is a priority.

Role Overview

  • Behind every successful loan is someone making sure nothing falls through the cracks — that’s where you come in.

  • As an

    AU Mortgage Broker Support Officer

    , you’ll be the engine that keeps deals progressing from application to settlement. You’ll navigate compliance, coordinate with stakeholders, and ensure every file is accurate, complete, and on track.

  • This is a role for someone who thrives on structure, precision, and momentum — where your ability to manage details directly impacts successful outcomes.

Key Responsibilities:

  • Manage loan applications from submission through to settlement.

  • Conduct compliance checks and ensure documentation accuracy.

  • Liaise with lenders, clients, and internal stakeholders.

  • Perform data entry, file management, and document indexing.

  • Handle client requests and ongoing loan maintenance.

  • Support annual reviews and retention activities.

  • Assist with administrative and light marketing tasks.

  • Maintain workflows using CRM and task management systems.


Requirements


Required Qualifications (

Must-Have):

  • 2+ years experience in AU mortgage broking support.

  • Strong understanding of compliance requirements in Australian finance.

  • Hands-on experience with end-to-end loan processing.

  • Experience using Apply Online (AOL) and CRM platforms.

  • Strong organizational and time management skills.

  • High attention to detail and accuracy.

  • Ability to work independently in a remote setup.

Preferred Qualifications:

  • Experience supporting high-volume brokers.

  • Familiarity with lender policies and submission requirements.

  • Ability to identify and improve workflow processes.

  • Comfortable communicating with clients and stakeholders.

Why Join PeoplePartners


This is more than just a support role — it’s a chance to build a stable, long-term career with a company that invests in you.


  • Work-from-home setup

    for better focus and flexibility.

  • Global client exposure

    in the Australian finance space.

  • Career growth opportunities

    with ongoing learning and development.

  • People-first culture

    built on trust, collaboration, and respect.

  • Engagement activities and team initiatives

    to keep you connected.

  • Supportive leadership

    that empowers ownership and accountability.

  • Stable, full-time role

    with a growing international client.


If you’re ready to take ownership, keep deals moving, and be the reason everything runs smoothly — this is your next step.


Work Details

  • Work Setup:

    Remote (Work from Home).

  • Schedule:

    Monday to Friday.

  • Working Hours:

    Day-shift (AEDT).

  • Employment Type:

    Full-time.

Ready to apply?

If you’re an experienced AU broker support professional who knows how to manage loans end-to-end while staying compliant and organized — we’d love to hear from you.


Benefits


  • Permanent Work-from-home setup

  • Company-provided equipment

  • Secondary Wi-Fi Modem

  • 21 Leave Credits Annually - Leave benefits begin on Day 1.

  • 100% conversion of UNUSED leave credits

  • HMO on Day 1

  • 13th Month Pay

  • Monthly Gift Voucher

  • Milestone Tokens (Birthday/Anniversary/Christmas).

  • A Life Beyond the Screen #WorkLifeBalance.

  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
PeoplePartners Inc.

About PeoplePartners Inc.

𝗣𝗲𝗼𝗽𝗹𝗲𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀 - 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗢𝗳𝗳𝘀𝗵𝗼𝗿𝗲 𝗦𝘁𝗮𝗳𝗳𝗶𝗻𝗴 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀

Our mission is to partner with leaders to scale businesses worldwide, offering tailored offshore solutions that tap into a global talent pool to deliver efficiency and outstanding performance.

𝗪𝗵𝘆 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝘄𝗶𝘁𝗵 𝘂𝘀?

• 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗧𝗮𝗹𝗲𝗻𝘁 𝗳𝗼𝗿 𝗛𝗶𝗴𝗵 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲: Handpicked top talent aligns with your specific needs for optimal results.

• 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Accelerate your growth with our bespoke offshore teams.

• 𝗜𝗻𝘀𝗽𝗶𝗿𝗶𝗻𝗴 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗟𝗼𝘆𝗮𝗹𝘁𝘆: We fuel loyalty, promoting high retention rates via unique employee engagement programs.

• 𝗨𝗻𝗺𝗮𝘁𝗰𝗵𝗲𝗱 𝗦𝗮𝘃𝗶𝗻𝗴𝘀: Save up to 70% on labor costs with our transparent pricing.

• 𝗦𝗲𝗰𝘂𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Leverage our seasoned professionals' advanced tech skills for robust security and seamless delivery.

• 𝗔𝗱𝗮𝗽𝘁𝗮𝗯𝗹𝗲 𝗪𝗼𝗿𝗸 𝗠𝗼𝗱𝗲𝗹𝘀: Embracing a "Remote-First, Client-Centric" approach, we flexibly offer remote, hybrid, or office-based models to match your preferences, championing your needs in the ever-evolving business landscape.

• 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝗻𝗱 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲: We ensure smooth offshore operations with comprehensive management, administrative support, and regulatory services.

PeoplePartners is a global force in shaping the future of work, unlocking growth, and delivering extraordinary results. Are you ready to leverage global talent for exceptional performance and significant cost savings? Partner with us and watch your business transcend borders and exceed expectations.

𝗖𝗼𝗻𝘁𝗮𝗰𝘁:

🏢 Level 6 / 316 Adelaide Street Brisbane, Queensland 4000

📧 info@peoplepartnersbpo.com

📞1300 309 484

Industry
Consulting & Advisory
Company Size
51-200 employees
Headquarters
Quezon City, PH
Year Founded
2014
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