Job Description

The Attender plays a vital role in the day-to-day operations of the healthcare facility by supporting administrative and clinical departments through physical assistance and basic logistical tasks. This includes transporting documents, assisting with patient movement under supervision, maintaining cleanliness in administrative areas, and ensuring timely support for operational needs. The role requires a commitment to safety, confidentiality, and professionalism at all times.

The post holder will:

• Assist with internal movement of documents, files, and parcels between departments.
• Support patient movement within the facility under supervision (non-medical assistance only).
• Maintain cleanliness and hygiene in non-clinical areas such as waiting rooms and offices.
• Provide refreshments and arrange meeting rooms for staff and guests as required.
• Assist in organizing and arranging furniture or equipment for events or facility changes.
• Deliver internal mail and communications reliably and confidentially.
• Escort visitors or patients to designated areas when required.
• Refill office and pantry supplies and inform supervisors of any shortages.
• Dispose of waste properly according to facility hygiene protocols.
• Support facility maintenance requests by coordinating with administration staff.
• Ensure proper stocking and distribution of stationery and office supplies.
• Assist in inventory checks and restocking activities as directed.
• Respond to ad-hoc requests from administrative or clinical staff efficiently.
• Maintain a polite, respectful, and service-oriented demeanor at all times.
• Follow safety and infection control protocols as per hospital policy.

Qualifications

Education and Certification

• High school education preferred but not mandatory.
• Basic English or Arabic language skills are an advantage.
• Training in infection control or safety protocols is a plus.

Knowledge and Skills

• Understanding of workplace hygiene, safety, and basic logistics.
• Ability to follow verbal and written instructions.
• Basic organizational and time management skills.
• Polite, courteous, and customer-service oriented behavior.
• Awareness of confidentiality and sensitivity in healthcare settings.

Attender benefit from having experience/competency in:

• Working in a hospital, clinic, or other healthcare facility.
• Supporting office and logistical tasks in a structured environment.
• Operating in a multicultural and multilingual team setting.
• Following infection control and workplace safety guidelines.
• Performing basic documentation and material handling tasks.

Experience

• 1–3 years of experience in a similar support or housekeeping role in healthcare or service sector is preferred.
• Fresh candidates with a positive attitude and willingness to learn may be considered.