Job Description

Our Restaurant Attendants play a pivotal role in ensuring exceptional customer experiences at the Mian Restaurant within the vibrant Rivers Casino Pittsburgh. We are seeking friendly, dedicated individuals with a passion for providing top-notch service. As a Restaurant Attendant, you will embody our commitment to prompt, professional, and courteous service, making every guest feel welcomed and valued.

Responsibilities:

• Welcome guests with a warm smile and ensure their needs are met promptly and courteously.
• Demonstrate a comprehensive understanding of all operational procedures related to the role.
• Prepare the restaurant for business, maintaining a keen eye for cleanliness and proper setup.
• Familiarize yourself with the menu, including items, specials, and prices, to provide accurate and complete order-taking assistance.
• Complete all assigned side work and additional duties efficiently and within designated timeframes.
• Ensure a consistently clean and sanitary work environment.
• Handle guest complaints or issues promptly and with a courteous demeanor.
• Prioritize safety and accident prevention, promptly reporting any incidents to the supervisor and completing necessary paperwork.
• Adhere to all departmental rules, side work assignments, and cash handling procedures.
• Other duties as assigned.

Qualifications:

• Exceptional interpersonal communication skills for effective interaction with guests.
• Ability to work efficiently under pressure.
• Previous experience in a similar role is advantageous.
• Punctual and consistent in attendance, adhering to company protocols.
• Ability to complete RAMP (Responsible Alcohol Management Program) Training
• Strong teamwork and communication skills.
• Ability to successfully complete the pre-employment process and work flexible shifts, including holidays.

Physical Requirements:

• Prolonged periods of standing and walking
• Bending, stretching, twisting, reaching, push/pull up to 50 pounds frequently

The above duties and responsibilities are representative. Full job descriptions available upon hire.