Job Description

About Dubai Holding Entertainment:

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.

Here's your chance to step into the role of Attendant F&B - AIN Dubai - Dubai Holding Entertainment In this position, you'll take on key responsibilities that include:

• Greet guests warmly and professionally
• Take accurate food and beverage orders and communicate them to the kitchen
• Deliver exceptional guest service and menu knowledge
• Serve food and beverages promptly and efficiently
• Handle cash transactions and operate POS systems accurately
• Upsell menu items, promotions, and additional services
• Maintain cleanliness, hygiene, and organization of work and dining areas
• Ensure tables are properly set and cleared
• Follow HACCP, food safety, and sanitation standards
• Assist with inventory, restocking, and proper storage of items
• Handle guest feedback or complaints professionally
• Collaborate closely with kitchen and service teams for smooth operations

About you:

The preferred candidate for this role should possess the following experience:

• High School Diploma or equivalent; Hospitality degree/diploma preferred

• Must be 21 years of age

• Minimum 2+ years of hospitality experience.

• Strong understanding of F&B standards, service, and upselling

About the Benefits:

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!

• Greet guests with a warm and friendly demeanor, ensuring a timely and welcoming experience.
• Take accurate food and beverage orders, relaying them efficiently to the kitchen staff.
• Provide exceptional customer service, engaging with guests and offering assistance with menu choices.
• Maintain a clean and organized work area, including equipment, utensils, and workstations.
• Handle cash transactions accurately and operate the cash register with precision.
• Assist in managing inventory, restocking supplies, and ensuring proper storage of perishable items.
• Follow health and safety guidelines, including proper food handling and sanitation practices.
• Collaborate with the team to ensure smooth operations, efficient service, and a positive guest experience.
• Upsell additional products or promotions to guests, enhancing their dining experience.
• Handle customer complaints or concerns professionally and promptly, ensuring guest satisfaction.

• High school diploma or equivalent; relevant food and beverage service experience is preferred.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Ability to work in a fast-paced environment, managing multiple tasks simultaneously.
• Knowledge of food safety and sanitation practices, with a commitment to maintaining high standards.
• Basic math skills for accurate cash handling and register operations.
• Physical stamina to stand for extended periods and lift moderate weights.
• Willingness to work flexible hours, including weekends and holidays, as required by the business.
• Positive attitude and a passion for delivering exceptional customer service.
• Ability to work collaboratively as part of a team, fostering a positive work environment.
• Willingness to learn and adapt to new procedures and menu offerings.