Job Description

What's In It For You!

• Employee discounts
• Variety of jobs including Monday-Friday day shifts
• Need flexible part time hours? We've got that too!
• Growth opportunities
• Help others through our charity partners
• Save the environment
• So much more!

Why We Will Love You

• You're at least 18 years old and ready to join our team!
• You enjoy meeting new people and providing excellent customer service.
• You have a positive attitude and love making someone's day a little brighter!
• You're comfortable working independently and taking ownership of your work.
• You don't mind working outdoors in different weather conditions, including heat, cold, and rain.
• You're comfortable lifting and carrying donated items weighing up to 50 pounds.
• You enjoy staying active and don't mind being on your feet throughout the day.
• You're organized, dependable, and know how to keep things running smoothly.
• You have great time management skills and can juggle multiple tasks in a fast-paced environment.
• You take pride in keeping your work area clean, safe, and organized.
• You're comfortable completing a background check, motor vehicle record check, and drug screen.
• You know how to get the job done with a smile!

What Does a Store Donations Attendant Do Anyway?

• Greet donors with a smile and provide exceptional customer service at our outdoor donation trailer sites.
• Accept donations of clothing, shoes, household goods, and other reusable items from our generous donors.
• Safely load, unload, stack, and organize donated merchandise in trailers and collection boxes.
• Keep donation trailers, collection boxes, and surrounding areas clean, safe, and organized.
• Help donors with their donations while creating a friendly and welcoming experience.
• Use carts, hand trucks, dollies, and other equipment to safely move and organize donated items.
• Track and accurately report daily donation activity.
• Work outdoors in varying weather conditions while staying active throughout your shift.
• Follow company safety procedures and operational standards to keep donation sites running smoothly.
• Build positive relationships with donors and members of the community.
• Share information about our charity partners and how donations make a difference.
• Help turn everyday donations into meaningful opportunities to give back!

Teamwork Makes the Dream Work!

Our Store Donations team plays an important role in making every donation count! From welcoming donors at our outdoor trailer sites to collecting, organizing, and preparing donated goods, every team member helps support our charity partners and keep reusable items out of landfills. As a Store Donations Attendant, you'll be one of the friendly faces representing America's Thrift in the community! You'll help create a positive experience for donors while keeping our donation collection sites clean, organized, and running smoothly. Whether you're helping someone unload their donations, organizing items in a trailer, or sharing how their generosity supports our mission, you'll be making a difference every single day. We combine hard work, independence, teamwork, and a passion for helping others to turn donations into something truly meaningful!

Why You Will Love Us: Our Mission, Vision and Values

Mission

To Give Back! By...

• Positively impacting the environment and the communities we serve
• Providing values that meet our customer's needs and wants
• Reducing millions of pounds of waste each year
• Supporting local charities
• Creating jobs

Vision

To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.

Values

• Real: I am genuine and approachable. What you see if what you get.
• Heart: I care. I listen with kindness and act with courage.
• Own: I take initiative, ask for help and follow through.
• Solve: I dig in, fix what matters, and move things forward.
• Grow: I meet challenges with optimism knowing I will win or learn.

Position Title: Attendant – Store Donations

Reports To: Dock Supervisor

Department: Store Donations

FLSA Status: Nonexempt

POSITION SUMMARY

America’s Thrift is seeking a dedicated Attendant - Store Donations to support our donation collection programs. We are looking for individuals with exceptional customer service skills, a strong work ethic, and a passion for making a difference in their communities. Successful candidates will enhance donation efforts by maintaining clean, organized, and efficient collection sites while providing a positive experience for donors. This role is ideal for self-motivated individuals who excel in fast-paced environments and are committed to operational excellence.

KEY RESPONSIBILITIES

• Greet donors and accept donations at designated trailer sites in an outdoor setting.
• Maintain and organize donation trailer sites and collection boxes in accordance with company standards.
• Ensure cleanliness and operational efficiency of donation sites.
• Safely and efficiently load and unload donations from trailers and collection boxes.
• Work in various weather conditions, including heat, cold, and rain.
• Deliver exceptional customer service to donors, ensuring a positive experience.
• Educate donors and the public about our mission and the impact of their contributions.
• Maintain positive relationships with donors and the community.
• Accurately record and report daily donation activity.
• Other duties as assigned by management.

QUALIFICATIONS

• Must be at least 18 years of age.
• Strong customer service and interpersonal skills.
• Detail-oriented with the ability to track and report donations accurately.
• Ability to multitask and manage multiple responsibilities effectively.
• Successful completion of a background check, motor vehicle record check, and drug screen.

PHYSICAL REQUIREMENTS

• Must be able to stand and walk for extended periods throughout the work shift, primarily on concrete and other hard surfaces.
• Ability to regularly lift, carry, move, and handle donated merchandise weighing up to 50 pounds.
• Must be able to push and pull carts, hand trucks, dollies, and donated merchandise weighing up to 25 pounds.
• Ability to regularly bend, stoop, squat, kneel, crouch, reach, and twist while receiving, organizing, loading, and unloading donations.
• Must be able to reach at waist level, above shoulder level, and overhead to place, retrieve, and organize donated items.
• Ability to safely climb steps or ladders as required to access and organize donation trailers and collection areas.
• Must have sufficient balance, coordination, and mobility to safely work in and around donation trailers, collection boxes, parking lots, and loading areas.
• Ability to safely load, unload, stack, and organize donations of varying sizes, shapes, and weights.
• Must be able to safely operate hand trucks, dollies, carts, and other basic material-handling equipment.
• Ability to perform repetitive grasping, handling, reaching, and movement of donated merchandise throughout the work shift.
• Must have sufficient vision, hearing, and communication ability to safely interact with donors, coworkers, vehicles, and the surrounding work environment.
• Must be able to work outdoors for extended periods and tolerate varying weather conditions, including heat, cold, humidity, wind, and rain.
• Ability to work in an environment that may include exposure to dust, dirt, odors, and donated merchandise in varying conditions.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

WHY AMERICA’S THRIFT

Founded in 1984, America’s Thrift is more than a retail company — we are a team driven by purpose, community impact, and opportunity. With stores across the South, we create a unique shopping experience by refreshing our sales floors daily with thousands of new items, making it truly feel like “a new store every day.” Our commitment to organization, affordability, and customer service allows shoppers to discover incredible finds while saving up to 70% off traditional retail prices.

At America’s Thrift, we believe in giving back. Through partnerships with local charities, we help support children facing serious illnesses and individuals impacted by substance abuse recovery. Every donation and purchase contributes to making a positive difference in the communities we serve. We are proud to employ more than 1,500 team members, support local economies, and help keep millions of pounds of reusable goods out of landfills each year.

Joining our team means becoming part of a fast-paced, mission-driven environment where hard work, teamwork, and customer focus are valued every day.

BENEFITS

America's Thrift is proud to offer:

• On-demand pay
• Flexible scheduling options
• Monday–Friday day shift schedules
• Medical, dental, and vision insurance for full-time team members
• Employee discounts
• Paid time off
• Career growth and advancement opportunities
• So much more!!

EQUAL OPPORTUNITY EMPLOYER

America's Thrift is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.