Job Role: Atlassian Administrator / Developer (Senior
Associate)

Job Location: Dearborn, MI

Position Description:

Position Summary:

The Developer Tools Enablement (DTE) Planning and Integration
Team is seeking a highly skilled
Atlassian
Administrator / Developer with strong expertise in Jira Cloud, Jira Service
Management (JSM), Jira Product Discovery (JPD), and Assets
. In this role,
you will support, manage, and our advance Enterprise Technology’s Atlassian
platform portfolio.

You will play a key role in ensuring the scalability,
stability, and continuous improvement of the enterprise Atlassian ecosystem,
which is widely used for project management, issue tracking, and product
discovery across the organization.

The Planning and Integration Team manages our enterprise
productivity suite, including Atlassian applications (Rovo, Jira, JSM, JPD,
Assets, Goals), Planview Hub, and other productivity tools.

This role requires strong technical expertise, independent
problem-solving ability, and collaboration within an Agile team environment.

Key Responsibilities:

Configuration, Customization & Strategy

• 
  Configure and customize Jira workflows, screens, fields, and
  issue types
• 
  Optimize Atlassian tools to support enterprise-scale usage
• 
  Manage Atlassian Marketplace applications (evaluation,
  security, performance)
• 
  Provide strategic input on platform improvements and
  long-term roadmap
• 
  Support Jira Cloud migration initiatives and troubleshooting
  efforts

User Management & Compliance

• 
  Manage users, groups, roles, and permission schemes across
  Atlassian products
• 
  Ensure proper access control and compliance with audit
  requirements

Integration & Automation (Development)

• 
  Build integrations between Atlassian tools and external
  systems using APIs
• 
  Develop automation rules, workflows, and scripts
  (Python/Shell preferred)
• 
  Create custom solutions where out-of-the-box functionality is
  insufficient

System Maintenance & Performance

• 
  Monitor platform performance and resolve technical issues
• 
  Identify and address system bottlenecks
• 
  Continuously improve platform efficiency and reliability

Enablement, Documentation & Training

• 
  Document platform standards, governance, and best practices
• 
  Conduct training sessions, office hours, and user enablement
  activities
• 
  Drive adoption of Atlassian tools across the enterprise

Agile Collaboration

• 
  Participate in Agile ceremonies including:

1. 
   Sprint Planning
2. 
   Backlog Refinement
3. 
   Daily Stand-ups
4. 
   Retrospectives

Required Skills:

• 
  Jira Administration (Cloud)
• 
  Jira Service Management (JSM)
• 
  Jira Product Discovery (JPD)
• 
  Jira Assets (Insight)
• 
  Strong Jira workflow/configuration experience
• 
  Atlassian Cloud platform administration
• 
  REST API integration experience

Preferred Skills:

• 
  Python or Shell scripting
• 
  Atlassian API development experience
• 
  GitHub / DevOps exposure
• 
  Google Cloud Platform (GCP) familiarity
• 
  Atlassian Marketplace app management
• 
  Experience with cloud migration projects
• 
  Atlassian Certified Professional (ACP – preferred)

Experience & Qualifications:

• 
  6–10 years IT experience
• 
  Minimum 4+ years in Atlassian platform
  administration/development
• 
  Bachelor’s degree required
• 
  Strong troubleshooting and root-cause analysis skills
• 
  Excellent communication and stakeholder management