Job Description

We are looking for an Atlassian Administrator to serve as the overall owner and resident expert of our Atlassian product suite. In this role, you will ensure that Jira, Confluence, and Bitbucket remain high-performing and perfectly aligned with the evolving demands of our teams. You will be responsible for the full lifecycle of the platform, from daily administration and troubleshooting to developing complex automation and custom integrations. Working closely with process owners, compliance teams, and technical managers, you will play a key role in ensuring our technology stack supports seamless delivery across the entire company.

Core responsibilities

• Serving as the company expert for the Atlassian Technology Stack, maintaining a deep understanding of Jira (including JPD, Assets, Plans, and JSM), Confluence, and Bitbucket.

• Managing all administrative functions, including user management, permissions, and the creation of custom workflows, schemes, fields, and dashboards.

• Designing and implementing scalable automation using Jira Automation, Scriptrunner scripts, and Confluence macros.

• Establishing and maintaining governance standards to ensure the platform’s structure maximizes the company’s delivery capabilities.

• Collaborating with diverse stakeholders to translate business requirements into technical configurations and seamless integrations.

• Driving user adoption by developing documentation and conducting training sessions on new upgrades, features, and best practices.

• Performing regular data extracts and analysis to ensure data accuracy and to provide recommendations for process improvements.

• Managing the lifecycle of Bitbucket repositories, including permissions, security, and integrations.

• Proactively identifying opportunities to improve system performance and "design hygiene" within the Atlassian environment.

Experience and key competencies

• Strong professional experience (minimum 2+ years) working within the Atlassian Technology Stack in an administrative and development capacity.

• Proficiency in configuring and customizing Jira, Confluence, and Bitbucket to meet complex business needs.

• Programming skills sufficient to manage advanced automation and scripting (e.g., Scriptrunner).

• Hands-on experience with Atlassian software migrations and the management of third-party apps and integrations.

• Proven ability to collaborate with cross-functional teams, such as IT Operations, Platform Support, and various Business Units.

• Analytical mindset with the ability to review system data, identify trends, and propose actionable improvements.

• Detail-oriented approach to documentation, ensuring process changes and policies are clearly recorded and communicated.

• Excellent spoken and written English, with the ability to present technical capabilities to diverse audiences.

• Proactive problem-solver who enjoys taking ownership of assigned processes and driving them to completion.

• Collaborative and approachable mindset, with a commitment to continuous learning and helping others succeed with the tools.

Think of this job ad as more of a friendly guide than a rigid 'must-have' list. We're well aware that no one will tick all the boxes, so feel free to apply even if you're not a perfect match – we love close matches too!

Our benefits, Your happiness

• Enjoy 28 days of vacation with the option to use your balance on business days only, effectively giving you up to 10 extra days off. Combined with flexible working hours, you can make the most of your time off.

• Elevate your well-being with monthly sports/health compensation, full sick leave coverage for the first 8 days, our in-house gym, and a chill games room to unwind.

• Unlock a generous Supplemental Training Program that includes training and company-wide knowledge-sharing opportunities to fuel your growth.

• Our office is a cozy (and dog-friendly) haven right in the heart of the city. Enjoy complimentary fruits and beverages and free parking. It's the perfect place to be productive and feel right at home.

• Be part of the most legendary events and make amazing connections with colleagues from across the entire company.

• Comprehensive relocation support for a smooth transition.

• We foster innovation and independence while celebrating success in a multicultural and diverse company, where you'll work alongside people from around the globe.

• .plus, if you're not already a pro, we'll teach you how to play poker!

Recruitment flow

• Interview - Second Interview - Background check - Offer

• Start date: ASAP

• Open to candidates based in Estonia.

• Applications are open until we find the one - take the leap and apply now!

We are an equal-opportunity employer, and we value diversity. Our diverse backgrounds, experiences, characteristics, and traits make us better at serving customers. So please, come as you are!

Location

Tallinn, Estonia

Coolbet is an award-winning gaming company delivering both B2C and B2B platforms across international markets. We offer sportsbook, casino, and poker experiences to players in 8 countries across 3 continents and provide advanced B2B solutions to operators in the US. Part of the Sega Sammy Creation gaming segment, our core team of 500+ experts collaborates across borders to create world-class experiences for both players and operators. With a strong presence at our Tallinn HQ, home to a diverse team representing over 50 nationalities, we bring different perspectives together to shape the future of gaming through continuous product development, a collaborative culture, and a strong commitment to responsible play. Find out more about Coolbet!