Job Description

Ready to take the next step in your career?

Join a global company shaping the future with technology that drives lasting impact.

Hypertec is looking for an Atlassian Administrator to join our Technology team in Montreal If you are motivated, collaborative, and aligned with our values, we would love to hear from you.

We believe that how we work is just as important as what we build. Our values reflect the mindset we bring to everything we do:

• Innovation
• Trust
• Entrepreneurship
• Customer Focus

What You’ll Be Contributing:

System Configuration & Administration:

• Administer and optimize Jira (Software, Service Management, Work Management) and Confluence environments;
• Develop and maintain workflows, automation, and integrations to enhance efficiency;
• Configure permission schemes using project roles and user groups to align with organizational standards;
• Monitor system performance, identify bottlenecks, and implement optimizations;
• Implement and enforce security best practices, including access controls and compliance with data protection regulations.

Customization & Process Improvement:

• Design and implement tailored Jira workflows, dashboards (in collaboration with the BI Team), and reporting tools;
• Analyze existing workflows to identify automation and optimization opportunities;
• Work closely with stakeholders across different teams to understand their needs and provide effective solutions;
• Maintain organized and up-to-date system configurations, documentation, and best practices;
• Conduct needs assessments to align Atlassian tools with business objectives.

User Support & Training:

• Provide technical support, troubleshooting, and training to end-users;
• Develop and deliver training programs to enhance user proficiency with Jira and Confluence;
• Maintain comprehensive documentation and knowledge bases;
• Communicate effectively with both technical and non-technical audiences.

Governance & Strategic Planning:

• Manage relationships with Atlassian and third-party vendors for optimal support and feature enhancements;
• Establish and enforce change management procedures;
• Stay update on Atlassian Product updates and industry trends.
• Proactively identifying and implementing improvements to our Atlassian ecosystem

What Sets You Apart:

• 5+ years as an Atlassian Administrator (Jira, Confluence);
• Strong expertise in Jira workflows, schemes, custom fields, and add-ons;
• Experience with Confluence space management, templates, and permissions;
• Knowledge of user management, security controls, and compliance;
• Scripting experience (Groovy, Python, or REST API) for automation;
• Experience with JQL and Jira Analytics;
• Knowledge of Jira Service Management or Scrum/Kanban methodologies;
• ITIL/ITSM or Agile/Scrum familiarity;
• Strong problem-solving, analytical, and communication skills;
• Experience with Power BI is an asset;
• Atlassian certifications (e.g., ACP-120, ACP-620) is an asset.

What’s In it For You:

• Hybrid work model for certain job categories, supported by competitive benefits.
• Comprehensive health benefits that ensure you and your family are covered for a wide range of medical needs.
• Health Spending Account (HSA).
• Employer-matched RRSP Program.
• Paid Floater Days.
• Our head office will soon relocate to a new, state-of-the-art facility in LaSalle, near the Lachine Canal. Designed to set new standards in sustainability, it reflects our commitment to responsible growth and innovation.

Immerse Yourself in the Hypertec Journey:

Think you are the right candidate for this role? We can’t wait to meet you! We look beyond the CV to discover real potential. Hit “Apply” and let’s discover it together!

About Hypertec

Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology.

Through our five divisions—High Performance Compute & AI, Data Center Construction, Health, Custom Manufacturing, and Solutions Partner—we help clients turn complex challenges into opportunities for sustainable growth. Trusted by leaders in AI, financial services, media & entertainment, healthcare, and the public sector, we serve clients in over 80 countries.

Recognized globally for innovation and sustainability, including our revolutionary immersion-born servers, we continue to deliver technology that makes a lasting difference.

Learn more at www.hypertec.com

Hypertec is an equal opportunity employer.

Hypertec evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability status or any other legally protected characteristic.

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