Job Description

The Athletics Ticketing Student Assistant position will assist in the day-to-day operations of the Athletic Department.

Job Duties:

• Sell tickets using Paciolan Ticket Software for FGCU ticketed sporting events (Men’s Soccer, Women’s Soccer, Volleyball, Men’s Basketball, Women’s Basketball, Baseball, Softball)
• Manage Home and Away team pass lists for FGCU ticketed sporting events
• Scan tickets and gatekeep at FGCU ticketed sporting events
• Provide exceptional customer service to FGCU fans and away fans to assist with ticketing needs and questions
• Assist with setup and take down for FGCU ticket operations at events
• Provide customer service to incoming calls during box office operating hours.
• Make outbound sales calls to prospective customers for Mini Plan Sales, Season Ticket Sales, and Single Game Ticket Sales

Additional Job Description

Minimum Requirements:

• Enrolled as a degree seeking student at Florida Gulf Coast University at the time of hire and throughout the appointment. Must have a minimum GPA 2.5 and be in good conduct standing with the University.

Physical Demands:

• Ability to stand for up to three hours at a time and work in all weather conditions.

Knowledge, Skills, and Abilities:

• Excellent interpersonal, verbal and written communication skills.
• Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.
• Ability to multi-task and work under pressure.
• Ability to process and handle confidential information with discretion.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.