Job Description

Responsibilities include:
• Administer, maintain, and implement software infrastructures and applications to ensure optimal performance and stability for business operations.
• Collaborate with Application Developers and Software Engineers on the design, development, and enhancement of new and existing applications.
• Conduct thorough analysis of new program applications, identify potential issues, and diagnose and resolve application errors efficiently.
• Develop and maintain comprehensive documentation, including program logic, coding, corrections, and user manuals, to satisfy operational and security audit requirements.
• Create detailed reports on program performance and status.
• Provide training and ongoing support to staff members to ensure effective use of the applications.
• Stay current with emerging software and technology trends to inform continuous improvement efforts.

Education and Background

Years of Experience

Required Skills

• Experience in the administration and maintenance of software infrastructures and applications.
• Proven ability to analyze technical requirements, diagnose application errors, and devise effective solutions.
• Strong collaboration and communication skills for working effectively with development teams and end-users.
• Proficiency in technical writing and documentation for both technical and non-technical audiences.
• Experience in developing training materials and providing direct user support.
• Ability to manage and prioritize tasks effectively to meet project deadlines.
• Demonstrated commitment to continuous learning and staying up-to-date with industry best practices.

Preferred Skills

• Experience with Army Unified Directory Service
• Experience with Army Assured Compliance Assessment Solution

Working Conditions

• 100% on-site
• Ability to sit, stand, and walk for extended periods of time
• Fine motor skills, with the ability to operate keyboards, phones, and controls

• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.