Job Description

Global Industrial

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

• Lead ISTA transit testing (ISTA 1A/2A/3A/3B/3E) including drop, vibration, compression, and environmental conditioning.
• Collaborate with international vendors and domestic to ensure packaging meets performance specifications and quality standards.
• Coordinate PPAP/FAI, approval of samples, and production trials with overseas suppliers.
• Analyze packaging failures across LTL and small parcel networks; drive CAPA and root cause investigations using 8D, DMAIC, and 5 Why.
• Partner with DC Operations, Transportation, and Logistics to align packaging performance to distribution hazards.
• Develop and maintain performance specifications including ECT, BCT, burst strength, palletization, and cushioning requirements.
• Build dashboards to track ISTA pass rates, vendor PPM, transit damage, and cost-of-poor-quality.
• Support new product launches ensuring packaging readiness and qualification, Monitoring performance post launch.
• Work Closely with DC Operations and Transportation to Identify opportunities for packing and other carrier improvements

Competencies and skills

• Bachelor's degree in Packaging Science, Industrial Engineering, or related field.
• 3–7+ years in packaging quality or engineering with hands-on ISTA testing experience.
• Knowledge of LTL and small parcel carrier networks (FedEx, UPS, DHL, USPS).
• Experience coordinating with international suppliers.
• Strong analytical skills and proficiency with Excel/Power BI/Tableau.
• Experience with SPC, AQL, CAPA, and quality systems.

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.