Job Description

Lead Host / Assistant Manager

Little Hen

Join the Little Hen Family

At Little Hen, we create more than brunch — we create memorable experiences. Known for our elevated atmosphere, exceptional hospitality, beautiful presentation, and fast-paced energy, we are looking for a passionate and driven Lead Host / Assistant Manager to join our New York team.

If you thrive in hospitality, love connecting with guests, and enjoy leading a team in a high-volume environment, this is an exciting opportunity to grow with a rapidly expanding brand.

The Lead Host / Assistant Manager plays a key role in leading the guest experience from the moment guests walk through the door. This position oversees the host team, manages reservations and seating flow, supports service operations, and works closely with management to ensure smooth and efficient daily operations.

This is a hands-on leadership role ideal for someone who is organized, energetic, professional, and hospitality-driven.

What You’ll Do

Guest Experience

• Create a warm, welcoming, and polished first impression for every guest
• Manage reservations, waitlists, and table assignments with efficiency and professionalism
• Ensure smooth seating flow during high-volume brunch and lunch service
• Handle guest concerns with confidence, professionalism, and care

Team Leadership

• Lead, motivate, and support the host team during service
• Assist with training and coaching front-of-house staff
• Help maintain team accountability, professionalism, and service standards
• Support shift coordination and daily communication between departments

Operations Support

• Communicate effectively with servers, managers, and kitchen staff to maintain service flow
• Assist management with opening and closing procedures
• Maintain cleanliness, organization, and presentation of the front entrance and host stand
• Support operational efficiency while maintaining Little Hen hospitality standards

What We’re Looking For

• Previous restaurant hosting or hospitality leadership experience preferred
• Experience in high-volume or upscale dining environments is a plus
• Strong communication and organizational skills
• Positive attitude with the ability to remain calm under pressure
• Natural leadership and team-oriented mindset
• Professional appearance and strong guest engagement skills
• Availability for weekends and holidays

Why Join Little Hen?

✨ Growth opportunities within a fast-growing hospitality company
✨ Positive and supportive team culture
✨ Beautiful, high-energy work environment
✨ Opportunity to develop leadership and management skills
✨ Competitive pay based on experience

Ideal Candidate

You are someone who:

• Loves hospitality and guest interaction
• Leads by example
• Can multitask in a fast-paced environment
• Brings energy, professionalism, and positivity to every shift
• Understands that great service starts at the door